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2 posts

Wannabe Geek

#271984 4-Jun-2020 14:01
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If you join SPEEDSTER, our new ISP in Taranaki, and want to use your own modem / router, they are unable to help you with any setup questions you may have.  Setting up is the owner's responsibility entirely and there is no help on their site.


I have a FRITZ!BOX 7490, and due to no knowledge about fibre, I had problems with the settings that they provided.


VCI and VLAN are both shown as -1.  Since these are both numerals, I thought I must be missing something.


However, the answer is that they use neither VCI or VLAN so settings for these are not required at all.


I hope this helps someone from spending many hours googling to find out whether this is a misprint or something wrong with their equipment. 



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551 posts

Ultimate Geek


  #2498178 4-Jun-2020 14:10
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Speedster is resold trust power



655 posts

Ultimate Geek

  #2498179 4-Jun-2020 14:14
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so did you get it going or do you need some help ? 


691 posts

Ultimate Geek


  #2501284 9-Jun-2020 11:20
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nztim: Speedster is resold trust power



👍🏽 thanks, might give this a try next time I'm up visiting the outlaws up that way who decided (against all recommendation) to go with Speedster.

2 posts

Wannabe Geek

#2520756 10-Jul-2020 13:41
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We are now with Compass Communications who has "merged" with Speedster. Already had two invoices, but as yet cannot "Authenticate" my account to get access to their Portal.


In the end I phoned in case they needed further information. The transfer of the money side of things had all been done. As far as the portal is concerned, the information is being provided by Speedster as they work through their accounts.  I was told week before last that I should be able to login by the middle of the week. Here is it Friday, and I get the usual "Database Error trying to login"


I will check again next week.

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