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Stan999

8 posts

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#274492 25-Aug-2020 14:17
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Hi, we've got Spark fibre and the standard Spark Huawei HG659b modem and have 5 computers, 5 phones, iPads, xbox,  TV, printer and a few other smart devices connected to it.  It works well most of the time (almost 100/20 speeds and no problem with multiple devices streaming) but most days at least one of the devices loses its connection or has a very very low connection speed.  It doesn't seem to matter whether its on 2G, 5G or even ethernet.  Usually switching the modem on and off helps but not always and it just starts working again sometime later for no apparent reason.  I've spent hours troubleshooting and had Spark run tests but they can't find any faults.  I've got to the point where if buying a new modem will solve the problem I'll do so but don't know what to buy.  So, question to the geekzone community is what is the most reliable (in terms of connectivity/stability) modem out there or could it be something else and a new modem won't help?  The signal is always pretty strong so I don't think that's the problem.  Would getting a VPN help at all?  Thanks


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nztim
3812 posts

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  #2549465 25-Aug-2020 14:25
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There is a 32 device limit on that, if you are on Spark get their new smart modem




Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 




concordnz
472 posts

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  #2549466 25-Aug-2020 14:25
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Grab a new "Spark Smart Modem" off trademe.

I've just made the same upgrade.

The latest one (with 1 x light only) - is much better.
(Released September last year)

Should be able to grab one for $50-$100

It's worth changing.

concordnz
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  #2549467 25-Aug-2020 14:25
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Snap :)



  #2549501 25-Aug-2020 14:50
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andrewNZ
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  #2551538 28-Aug-2020 19:46
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My HG659 started acting up a few days ago. Wifi was dropping booting connections almost immediately. I reset the modem to factory and it started working again, but I couldn't access the UI any more. Every time I tried logging in, it booted me out after a few seconds.

Got a smart modem off trademe, it arrived today. So far so good.

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