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Scottfour

26 posts

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#277206 1-Oct-2020 19:48
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Howdy,

 

 

 

I'm in the process of putting in a Sophos XG firewall for my parents (for various reasons) to replace their existing router. They are on the old high speed cable service.

 

 

 

I've struck a bit of an issue. From what I understand the Vodafone PPOE connection does not require a username and password, just PPOE tagged on VLAN 10. The issue being that the Sophos XG firewall requires a PPOE username and password to be entered and I suspect this is what is causing the connection to not be established. I've tried entering a junk set of creds etc.

 

 

 

Has anyone struck this? Is there a default username and password I can use or is there a way I can force the XG FW to not require a username and password?

 

 

 

Thanks,

 

Scott.


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Spyware
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  #2577436 1-Oct-2020 19:54
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I think you'll find that the connection uses IPoE (DHCP client) not PPPoE.

 

EDIT: I thought the old DOCSIS used static IP with no vlan tag.

 

All that said I'm not aware that Voda ever used PPPoE on DOCSIS.





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone XR, VodaTV Gen 2. If it doesn't move then it's data cabled.


Scottfour

26 posts

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  #2577446 1-Oct-2020 20:19
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The Vodafone router is configured for PPOE on vlan 10 with DHCP.

 

 


 
 
 
 


Spyware
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  #2577447 1-Oct-2020 20:21
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Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone XR, VodaTV Gen 2. If it doesn't move then it's data cabled.


Scottfour

26 posts

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  #2577453 1-Oct-2020 20:28
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Yeah well, anyway... Their router from vodafone is configured for ppoe on vlan 10...

 

 

 

I'm guessing there is no workaround for the XG FW requiring a username and password...? Spark have a default username and password that can be used, I was hoping for something similar that Vodafone does.


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  #2577454 1-Oct-2020 20:30
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Could you just try the CORRECT settings instead, i.e., IPoE - which is a DHCP client on WAN.

 

https://support.sophos.com/support/s/article/KB-000035683?language=en_US#How-to-configure-a-DHCP-WAN-Interface





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone XR, VodaTV Gen 2. If it doesn't move then it's data cabled.


Scottfour

26 posts

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  #2577459 1-Oct-2020 20:40
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Umm, its quite clearly listed on Vodafone website that HFC (cable) uses ppoe on vlan 10.

 

VDSL/Fibre/UltraFast HFC settings

 

 

 

 

 

 

 Field

 

 

 

 Configuration

 

 

 

 

 Enable connection

 

 Check

 

 

 

 VDSL Name

 

 Internet_VDSL

 

 

 

 Ultrafast HFC Name 

 

 Internet_Ethernet

 

 

 

 Service type

 

 INTERNET, TR069, VOICE

 

 

 

 Connection Type

 

 IP routing (IP)

 

 

 

 MTU

 

 1500

 

 

 

 MSS

 

 0

 

 

 

 NAT

 

 NAPT

 

 

 

 VLAN

 

 Check

 

 

 

 VLAN ID

 

 10

 

 

 

 802.1p

 

 0

 

 

 

 IP protocol version

 

 IPv4 + IPv6

 

 

 

 IPv4 address type

 

 DHCP

 

 

 

 Static DNS

 

 Uncheck

 

 

 

 IPv6 addressing type

 

 DHCP

 

 

 

 

 

 


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  #2577462 1-Oct-2020 20:44
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Um what. Doesn't even mention PPPoE. Connection type IP routing means IPoE (DHCP client).





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1, iPhone XR, VodaTV Gen 2. If it doesn't move then it's data cabled.


 
 
 
 


cyril7
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  #2577492 1-Oct-2020 21:14
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I have never seen a voda connection use pppoe and its never been how they have done it, use dhcp, this includes HFC, UFB, and Vdsl

Cyril

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  #2577494 1-Oct-2020 21:20
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@Scottfour You opened up a topic asking a question, you got an answer and you keep disregarding it.

 

No, Vodafone does not use PPPoE on cable, they never have. It is either DHCP w/ VLAN 10 or Static IP on their old cable service.





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