Wifi connection dropping off

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Wifi connection dropping off

DaveShane

2 posts

Wannabe Geek

#280616 29-Dec-2020 13:39

I have a standard Spark modem which has been working fine until recently and now my devices randomly are unable to connect to the internet.
Spark have replaced the modem 3 times and I’m still having the same issues.
If i restart the modem, the devices will connect again however this only seems to last for a day and then devices drop off again.
I have about 10 devices connected, (iPads, iPhones, Apple & Vodafone tv, security cameras etc) is this too many

Goosey

2832 posts

Uber Geek

Subscriber

#2627761 29-Dec-2020 13:48

Where to? The pool, school, pub, library, flies?

:-)

Dynamic

3867 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#2627771 29-Dec-2020 14:06

Welcome to Geekzone, Dave

In my experience, ISP-supplied modems are pretty good for basic needs, but start to fall short when your needs increase. It sounds like you have a bit of gear connected. You'd think 10 devices would be fine, but I was (and have seen others) getting a bit frustrated around that level with my own home needs and DVRs, tablets, laptops etc for a busy house with teenagers.

If you are a bit of a tech-head, have a look at Unifi gear (perhaps use the Geekzone web site search function at the top and search the forums for Unifi. That gear needs a software 'controller', but there is a geekzone community controller so you don't need to have your own. We do SMB IT stuff and that is the main series of WiFi gear we use with great success, as it is a reasonable balance between price and reperformance, while (in our experience) being highly reliable over the 7+ years we have been supplying and supporting that range. We mostly use the ceiling mounted flying saucers, but are increasingly using the tall and skinny UniFi Mesh gear where appropriate.

Hopefully others may chime in with their experience with consumer-level gear.

Does the one access point currently give sufficient coverage or might you be able to use this exercise to add better cover as well, possibly with multiple access points around the house?

Good luck!

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

DaveShane

2 posts

Wannabe Geek

#2627774 29-Dec-2020 14:18

Thanks for your reply.
I’m sorry to say I’m not a tech savvy guy so I’m struggling really

freitasm

BDFL - Memuneh
79289 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#2627783 29-Dec-2020 14:31

Are these devices connecting on 5 GHz? Does it happen for devices connected via ethernet? Could this by any chance be a radar problem? Have you tested with 5 GHz off to check?

Do you have any sharing programs running - backup uploads, torrents?

RunningMan

8956 posts

Uber Geek

#2627793 29-Dec-2020 14:46

Can you advise the model number of your modem?