Sony haven't been much help - I've done 2 system restores, had the stuff all working again, then it's dropped out. It started working again today for a while (switched off Bluetooth, shut Bluespace, then re-opened them) but now it's stopped again. I thought it might be something to do with the computer going into hibernation - all Sony said was that they couldn't guarantee Bluespace NE would work when the computer comes back out of hibernation, which isn't a lot of help! Has anyone had similar problems? I'm tearing my hair out!!