Assistance with Huawei HG659 Moving from Skinny VDSL to Skinny Fibre

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Assistance with Huawei HG659 Moving from Skinny VDSL to Skinny Fibre

Andyms

5 posts

Wannabe Geek

#298789 16-Jul-2022 12:26

Chrous have just been around and installed fibre.

They said I would simply be able to use my existing Huawei HG659 router supplied by Skinny.

I have upgraded with Skinny to a fibre plan, but despite my efforts cannot get the router to connect to the fibre network.

I believe all the cables are in the correct place, but there appears to be a config issue with the router suggesting it is only set up for a VDSL connection.

Grateful if anyone had a guide as to how to reconfigure the router for fibre.

Many thanks.

Bung

6733 posts

Uber Geek
+1 received by user: 2926

Subscriber

#2942737 16-Jul-2022 12:33

Try Skinny's one

https://www.broadbandunlimited.nz/support-centre/the-skinny-unlimited-HG659-modem

Andyms

5 posts

Wannabe Geek

#2942738 16-Jul-2022 12:34

Tried that - including factory re-set to no avail.

Spyware

3817 posts

Uber Geek
+1 received by user: 1366

Lifetime subscriber

#2942740 16-Jul-2022 12:40

If the router was supplied by Skinny then it wouldn't need re-configuring.

How about telling us how the Ethernet WAN interface is configured.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Andyms

5 posts

Wannabe Geek

#2942741 16-Jul-2022 12:43

Ok thanks - well it doesn't work. Have put in a call to Skinny, thought someone else may have experienced a similar problem, and had a solution.

Spyware

3817 posts

Uber Geek
+1 received by user: 1366

Lifetime subscriber

#2942742 16-Jul-2022 12:46

Only idiosyncrasy to be aware of is if the router came from Spark rather than Skinny you would need to disable vlan tag on Ethernet WAN (PPPoE).

Andyms

5 posts

Wannabe Geek

#2942796 16-Jul-2022 13:24

Appreciate the help. Will come back to you if I don't hear back from Skinny tomorrow and will provide further details s/shots etc. Have a great Saturday!