Help with D-Link Mesh COVR-1100 wifi

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benfolds

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#300574 19-Sep-2022 15:09

Hi,

I bought a COVR-1100 system which worked fairly well in our house. However it got unplugged when we were moving things around and i can't seem to get it working again. I don't think i have connected it correctly. When trying to set it up I can connect to the Dlink wifi but then it can never find the COVR system to complete the set up. I have connected it to our modem into both of the sockets and neither work....

This may be a dumb question but if the above photo is the modem then what is in the below photo and does it need to be also connected to the COVR? I do recall the COVR having 2 cables connected previously and i do have a spare cable which i assume goes somewhere.....thanks in advance

shk292

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#2970155 19-Sep-2022 15:32

Box on wall = ONT = modem

Box on floor = router

ONT connects to WAN port of router (blue one)

Mesh connects to any LAN (yellow) port on router

shk292

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#2970528 20-Sep-2022 15:31

Did that work @benfolds ?

benfolds

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#2970805 21-Sep-2022 09:18

Thanks for your help but unfortunately i keep getting the message below....i'm following the steps on the D-link app which is quite straightforward and i got working previously without this issue.

Spyware

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#2970811 21-Sep-2022 09:34

Did you correct your cabling??

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

benfolds

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#2970911 21-Sep-2022 11:59

Yes i have tried a number of combinations but this photo below should be correct but it still isn't connecting.....

shk292

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#2971030 21-Sep-2022 16:04

It looks like the app wants you to connect to the D-Link's WiFi - are you sure you have done this, and not connected to the router's WiFi? What are the SSIDs?

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benfolds

32 posts

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#2971518 22-Sep-2022 10:43

Yes i have connected to the COVR d-link wifi, sometimes it says connected without internet and other times it says connected but regardless it can never find the device to complete the install.

I'm not sure what SSIDs are, I will have a look on the box when i get home.

freitasm

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#2971529 22-Sep-2022 10:53

I find that configuring these devices over a ethernet cable has better results than WiFi.

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