[SOLVED] Need advice. Got a new router for my ONT but have no internet

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › [SOLVED] Need advice. Got a new router for my ONT but have no internet

Rocky2018

10 posts

Wannabe Geek

#301894 12-Oct-2022 18:42

I just got a new tp link Archer c20 because my old Spark router/modem stopped working.

I plugged it into the Chorus 300 ONT and followed the set up guide. I'm with 2degrees fiber so I set it up to connect to PPPoE and put in 'username@snap.net.nz' and my broadband password. But I'm still not getting internet. The internet light on the router is orange.

Not sure if it's a problem with the router or the ONT. When I plug in my pc directly into the ONT I get no internet. But the GPON light on the ONT is on which apparently means it's connected.

Can anyone help?

Linux

12173 posts

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Lifetime subscriber

#2982067 12-Oct-2022 18:51

VLAN10 set?

Rocky2018

10 posts

Wannabe Geek

#2982071 12-Oct-2022 18:56

Linux: VLAN10 set?

Where do I find the setting for that? I've looked in the router settings but not sure I can see anything that says VLAN10.

corksta

2405 posts

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#2982074 12-Oct-2022 18:57

Double check your settings as per this guide for setting up a TP-Link router with 2degrees:

https://www.pbtech.co.nz/TPLinkISPSettings#FibreRoutersSpark

Daynger

444 posts

Ultimate Geek
+1 received by user: 313

#2982082 12-Oct-2022 19:22

Are you plugging the ONT into the WAN port on the router?

Rocky2018

10 posts

Wannabe Geek

#2982084 12-Oct-2022 19:25

corksta: Double check your settings as per this guide for setting up a TP-Link router with 2degrees:

https://www.pbtech.co.nz/TPLinkISPSettings#FibreRoutersSpark

Got it working. Thanks.