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KellyP

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#305897 12-Jun-2023 11:41
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Hi team,

 

I'm trying to figure this one out, should be straight forward in theory

 

I have a 7560 supplied by 2D - I had to factory reset it as I had forgotten the admin password to access the settings. The default password is written on the back of the router however, having factory restored the router twice, the default password is not working.

 

Any suggestions or idea?

 

I have used admin as the username. Have also tried admin and password as the password however no luck. Have also tried this via ethernet as well as wi-fi, on different devices. Same same.


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timmmay
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  #3088938 12-Jun-2023 11:49
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Call 2degrees, they have a remote login and can probably reset it for you. At least they could the last time I called about 3 years ago.




xpd

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  #3088939 12-Jun-2023 11:49
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Contact 2D. They probably have remote access to it.

 

 





XPD / Gavin

 

LinkTree

 

 

 


Wombat1
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  #3088973 12-Jun-2023 12:38
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There is a way to plug an old analogue phone into it and reset the password that way. Saw this on the manuals somewhere, have not tried it myself.



KellyP

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  #3089257 13-Jun-2023 08:20
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Thanks - I'll give 2D a call today


Wombat1
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  #3089290 13-Jun-2023 09:54
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Are you sure there is no "forgot your password" on that main page when logging in for the first time after doing a factory reset? Have you tried that?


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