can anyone help me please?

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bellz

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#30900 25-Feb-2009 10:30

Hey guys

sorry for this, but i recently bought dsl 504 4 port router today. i had recently posted up a topic asking weather it was just a simple plug and play, but i had forgotten about the post. anyway my main concern last night is that when i tried to hook it up, my network connection said i was connected but i couldnt use my firefox. the sole reason i purchased this was to have my xbox connected so i can run and update xbox media centre and play my files from my computer via filezilla.

is there anything im doing wrong? i actually thought it was just a simple connect and your away. but obviously it isnt.

any help i would greatly appreciate it.

Thanks

bellz

cyril7

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#197943 25-Feb-2009 10:45

How do you intend to use this, are you connecting it to the Internet via an ADSL connection or are you just using it as a wireless AP/switch.

Can you also confirm connection details, get a command line box up and at the command prompt type, ipconfig and post the response.

Edit, I just see from you other post that you want to connect this to an existing internet connection, so my guess is that you have this new 504 connected via a lan port to your existing modem, you PC and/or Xbox connected to the 504 via lan connection or wireless. If thats the case then the most likely problem is two DHCP servers.

Cyril

bellz

30 posts

Geek

#197945 25-Feb-2009 10:54

hey there cyril

thanks for the reply. im actually using my broadband connection adsl. my original plan is to run the 4 port router so i can still use my internet and hook up my xbox to use xbox media centre. i want to transfer my files using filezilla,which i still dont know how to use, to play on my xbox.

edit : is it possible to disconnect my current modem and just hook up the 4 port router?

if not then i think im doing something wrong.

im pretty much clueless as to how these things work, but i would really like to your guys help.

unfortunately im at work at the moment so i cant really do what you ask. sorry.

but if you have anything you want to let me know, im all ears.

Thanks again.

cyril7

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#197950 25-Feb-2009 10:59

Hi no worries, obviously you could just use the 504 as both your modem/router/wirelessAP etc or connect as you currently are to your existing ADSL connection. As I said I suspect you have now got two DHCP servers in your network, (assuming you have connected it as I mentioned above) to switch it off is pretty straight forward but is best done once you have gained access to the web interface of the 504.

But if you could detail the IP setting using IPconfig and tell me what your current aDSL modem is then it will be easier to help.

Cyril

bellz

30 posts

Geek

#197959 25-Feb-2009 11:31

hey there cyril

thanks again for the reply. if you could please let me know how to obtain the ip using the ipconfig? lol sorry im just real confused when it comes to this sort of stuff. but if you could let me know how to get it, ill get it done once i get home from work.

thanks again

stevonz

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#197962 25-Feb-2009 11:36

Start> Run

enter: cmd & press enter

At dos prompt enter: ipconfig

Cheers, Stevo

cyril7

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#197965 25-Feb-2009 11:42

I am assuming XP, then go to Start (lower left corner), then Run, in the open line of that dialog box type CMD and press ok, a command box (like old style DOS box) should appear, at the command prompt type IPCONFIG and press enter, the box should fill with info, using your mouse over the box, right click and press mark, and use the mouse to mark out the relevent text, press enter to copy that text, you can now paste that into a response.

Otherwise, what I am trying to find is what IP address you PC has been given by the router, and what gateway address, you may find it easier to simply note that and tell us, this will identify who/what gave you the address and if there is more than one DHCP server and how to correct that.

Cyril

bellz

30 posts

Geek

#197997 25-Feb-2009 14:00

hey guys,

ok this is what came up. im currently using the adsl modem which was supplied to me when i signed up to xtra broadband which is a DSL-502T.

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix . :
        IP Address. . . . . . . . . . . . : 10.1.1.3
        Subnet Mask . . . . . . . . . . . : 255.0.0.0
        Default Gateway . . . . . . . . . : 10.1.1.1

i hope this helps

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

cyril7

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#198013 25-Feb-2009 15:12

Hi, the other thing I need to know is what is your actual main ADSL modem, make model.

Cheers
Cyril

bellz

30 posts

Geek

#198014 25-Feb-2009 15:14

its a D-Link ADSL Router model no - DSL 502T

hope that helps

cyril7

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#198015 25-Feb-2009 15:39

Ok, gotya, this was the issue I was trying to sort out, you have purchased a 504 but currently have a 502, well the best thing is to transfer your account details to the 504 and get rid of the 502.

Firstly you need to know what your ADSL account details are and the password to your account, your ISP would have given you this detail when they gave you the modem, if you no longer have it then connect your PC to the 502, and point your web browser at 10.1.1.1, you should be asked for a user name and password which should be admin for both. Once in you need to go to Home (top tab) and Wan (left side button) and look at the entry for your account user name, your password you will need to know, but should be the same as your ISP based email account.

Once you have that data, then disconnect all and connect the 504 and pretty much go through the same setup and feed your account info in.

Cyril

bellz

30 posts

Geek

#198056 25-Feb-2009 19:19

hey there cyril

so ive taken note of my username and password and disconnected the 502 modem. When i hook up my 504, network says its connected but nothings coming up when i click on my internet browser,which is firefox. Is there anything else that i need to do? i enter in 10.1.1.1 when ive got the 504 on and nothing comes up. It just says make sure my connection is working yet i can see its on. This is where i got stuck on this problem

cyril7

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#198093 25-Feb-2009 21:20

So just checking when plugged into the 504 with the 502 not connected to anything what IP and gateway address are you assigned, the gateway address is where you should point your browser to gain access to its web config system.

Cyril

bellz

30 posts

Geek

#198326 27-Feb-2009 08:41

Hey there cyril

thanks for all your help. Now i have a little bit more knowledge on how these things work. Unfortunately for me, ive done everthing right in what you wanted me to do. But i noticed that when i plug in my 4 port router, the ADSL light doesnt come up and flash like my 502. So im thinking that i might have a faulty modem. Funny thing is that when i power up my 4 port, the adsl light does come up but when ive connected the adsl wire nothing comes up. So im going out to look for another router and hopefully its not faulty,

Cheers for the help! awesome

cyril7

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#198332 27-Feb-2009 09:03

Hi, if all you want to do is connect more devices to your modem and create a small network for you PCs and Xbox to share files and the internet, then dont buy another modem, all you need is a switch. You can either buy a brand new switch to expand the ports on your 502 or you could just turn off the DHCP server in the 504 and use that as a switch, its possible that even if its broken it will still work ok as a switch.

If you go the latter route and use the 504 as simply a switch, then connect your PC to one of the LAN ports of the 504 and connect to the 504s internal web config server, normally this should be at 10.1.1.1 with user name admin and password admin or leave blank, once in go to Home>DHCP and set NO DHCP and accept, you will then need to go to the LAN setup and change the Management IP address well out of the way of the502, I suggest you use 10.1.1.253 at this point once you apply this you may will need to do a save and reboot this is found in Tools>System>Save and Reboot.

You should then be able to use the 4lan ports of the 504 as a simple switch, connect your 502 to one lan port and your PC and Xbox to the other, if alls good they should all see each other and the 502 will give them both IP addresses and internet access.

If changing the 504 seems too hard or it does not want to comply, then just get a switch as linked above, DSE also have them but at slighly higher price.

Alternatively giveup on Dlink routers all together and buy a new ADSL modem with 4 lan ports, I have found these DSE ones to be very reliable and good performers and only cost $69.

Cyril