Switched from 2Degrees Hyperfibre to Quic....can't log into Nokia router to enter Quic settings

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Switched from 2Degrees Hyperfibre to Quic....can't log into Nokia router to enter Quic settings

NVRensburg

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#310446 19-Oct-2023 21:52

We switched over today from 2Degrees hyperfibre to Quic hyperfibre but now we can't log into our Nokia router. I've logged in many times before when with 2Degrees but now I can't get into it wirelessly or with a cable. Is there anyone that can help me figure out what I'm doing wrong?

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#3150329 19-Oct-2023 21:59

The Nokia is an ONT, most likely now in bridge mode (rather than debaucherised gateway mode), so you need to purchase a router.

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#3150364 20-Oct-2023 08:01

@Spyware They might have the Nokia Beacon router but I hope not as it only has a Gb WAN port which is pointless on hyperfibre

@NVRensburg If you don't know the difference between a ONT & Router you should not have picked quic as your ISP

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#3150368 20-Oct-2023 08:12

@NVRensburg Posts in the Glenfield community Facebook group and they never respond to questions in these posts as well

To be honest we are wasting our time, They started another thread and only posted a reply when I suspect they could not log into the ONT

We asked questions in this thread and no response

https://www.geekzone.co.nz/forums.asp?forumId=81&topicId=307010

NVRensburg

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#3150376 20-Oct-2023 08:49

We used this router 2 days ago. It's a router

evilonenz

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#3150379 20-Oct-2023 08:52

Can you provide the model number of the unit? It does sound like your ONT was in RGW mode previously, and will now be in bridge.

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#3150380 20-Oct-2023 08:55

NVRensburg: We used this router 2 days ago. It's a router

https://sp.chorus.co.nz/product-update/rgw-ont-withdrawal-changes#:~:text=In%20March%20we%20provided%20formal,network%20by%2031%20October%202024.

As of 30th of October all new connections can't use the Nokia ONT as a "router" it is now simply a "bridge" and you cannot log into it, most RSPs have adopted this approach in advance of the 30th of October deadline.

You will now need to go out and buy a router.

here is a guide to pick one https://www.pbtech.co.nz/hyperfibre

For terms of reference RGW = Residential Gateway just another term for router

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#3150382 20-Oct-2023 09:03

NVRensburg: We used this router 2 days ago. It's a router

No, it’s an ONT and while it may have worked with MyRepublic / 2degrees as a router you’ll find that Quic and other providers do not use this as a router anymore as Chorus have turned off this feature going forward. You also didn’t answer the main question I posted in the other thread asking why you need hyperfibre as it really sounds like the problems you were having were fully unrelated to Hyperfibre (plus as @linux stated it appeared you were using WiFi extenders).

It sounds like you’re out of your depth here and based on your posts so far you 100% do not need Hyperfibre. Go with a provider like 2degrees, Skinny, One NZ, Now etc on their Gigabit plan (not Hyperfibre) and opt for a router also from whoever you pick. Some do mesh routers (like One NZ) that is what you need. Also get rid of your range extenders as these add problems. You seriously won’t be able to tell the difference for your use case plus also you’ll save money by doing so.

If you’re using Mercury as your power provider then their broadband offering is also quite good.

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Spyware

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#3150383 20-Oct-2023 09:09

With the ONT in bridge mode only the 10 GbE port is active.

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#3150387 20-Oct-2023 09:46

They posted a picture of the router into the Glenfield community and it is a router not a ONT

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#3150389 20-Oct-2023 09:53

Linux: They posted a picture of the router into the Glenfield community and it is a router not a ONT

It'll be the Nokia Hyperfibre ONT which is not wall mounted: https://www.chorus.co.nz/q/hyperfibre-ont

If it is something different then @NVRensburg could you please provide additional information as asked multiple times on here now as otherwise you're just wasting peoples time.

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#3150392 20-Oct-2023 09:58

Yes you are correct that is the one

Sent you a photo on WA

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NVRensburg

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#3150397 20-Oct-2023 10:24

Thank you all for your help, it is so appreciated. So everything about is correct and now makes sense why we were able to use this as a router but no longer. My husband opted for hyperfibre as he games and he wanted the best "ping" - no idea what that is all about lol. Anyway, if Hyperfibre is not needed, can you recommend a good fibre option then please for his PS5 live gaming?

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#3150403 20-Oct-2023 10:46

Your husband was sucked in by MyRepubic marketing. You don't need Hyperfibre Gb is all you need.

Save some $$ and get a free router

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#3150405 20-Oct-2023 10:50

Ping is a way to measure latency (or delay) on a connection. Hyperfibre does not have an inherant lower latency than any other fibre connection - it's all at the speed of light. For gaming, less delay is considered to be better.

The only time you need to go for a faster connection to reduce latency is when the connection is nearing capacity - i.e. lots of other things using it at the same time. It's like adding lanes to a road, they don't let you get from one end to the other any faster, until the road starts to bottleneck.

As @michaelmurfy says, you'd probably be absolutely fine on 900/500 standard fibre with any of the decent providers. If you have some other use though where someone in the house is regularly moving huge amounts of data up and down, then it would be a time to consider hyperfibre. Not video streaming and that sort of thing, but massive backups or raw video files etc.

Skinny/Spark/One and several others would all be fine. Quic are also good, but they are targetted at users that have a fairly in depth technical skillset and can self support for most aspect. Not to say you shouldn't use Quic, but be prepared to learn a bit about networking.

NVRensburg

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#3150406 20-Oct-2023 10:56

Thank you for your advice and explanations. Makes it a lot easier to understand. Ok I think we may downgrade with Quic and see how we go for the month and if we don't win we'll try another provider. We have 4 x Deco M5's around our house as we have a large double story. Could you give us some advice on maybe something better than those to get better coverage all over our house?

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