Stuck on setting up Synology Router With 2Degrees

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Castlvaniafan

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#311054 10-Dec-2023 18:45

I picked up a Synology WRX560 today since my router 2Degrees provides doesn't have enough parentel control and security options. I'm having trouble even just setting it up. 2Degrees provides some very basic information when bringing your own device (BYOD). Below is what they provide me:

WAN Connection Type: DHCP (Automatic IP/Dynamic IP/IP over Ethernet) **

802.1Q: Enabled

VLAN ID (802.1Q): 10

802.1P (Priority): 0

IP Version: IPv4 or IPv6

MTU Size: 1492 or 1500

NAT: Enabled

In Synology settings to setup DHCP, I need full information like their Hostname etc. See below. Bit confused at what to do here and was wondering if anyone else might have done this yet.

Synology settings:

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#3170399 10-Dec-2023 19:06

You should be able to leave all that stuff blank I believe.

As long as you set VLAN 10 and DHCP, it should get everything else from 2D - that's the point of DHCP.

Castlvaniafan

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#3170401 10-Dec-2023 19:14

SomeoneSomewhere:

You should be able to leave all that stuff blank I believe.

As long as you set VLAN 10 and DHCP, it should get everything else from 2D - that's the point of DHCP.

Ok, thanks. I've come across this VLAN 10 reccomendation when doing some research on fixing my issue. I need to find where this option is located in the Synology dashboard..

RunningMan

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#3170402 10-Dec-2023 19:19

Castlvaniafan:I've come across this VLAN 10 reccomendation when doing some research on fixing my issue.

It's not a reccomendation. It's a neccessary part of the configuration. That, and DHCP enabled for the WAN is pretty much all you should need to get connected.

Castlvaniafan

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#3170403 10-Dec-2023 19:28

RunningMan:

Castlvaniafan:I've come across this VLAN 10 reccomendation when doing some research on fixing my issue.

It's not a reccomendation. It's a neccessary part of the configuration. That, and DHCP enabled for the WAN is pretty much all you should need to get connected.

Ok, I'll look around the Synology dashboard for VLAN 10 and enabling DHCP (althought I just see the connection type as mostly Auto as an option..) and report back.

RunningMan

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#3170404 10-Dec-2023 19:30

Auto will almost certainly mean DHCP.

freitasm

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#3170422 10-Dec-2023 19:56

I have been using Synology routers for years on 2degrees. Will take screenshots when home.

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Castlvaniafan

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#3170423 10-Dec-2023 20:07

freitasm: I have been using Synology routers for years on 2degrees. Will take screenshots when home.

Thank you, that would be wonderful. I can use that as a shortcut to get my internet up and running. Then I plan to research Networking a bit to learn these things.

RunningMan

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#3170424 10-Dec-2023 20:12

Checked Synology's site?

https://kb.synology.com/en-me/SRM/tutorial/If_my_ISP_requires_that_I_set_a_VLAN_tag_but_does_not_provide_IPTV_VoIP_services_how_should_my_settings_be_configured

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#3170450 10-Dec-2023 22:38

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Castlvaniafan

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#3170469 11-Dec-2023 05:49

Legend! Worked for me. Wow went form 99 up / 99 down with the Fritz box to 500 up / 500 down on this Synology. What a difference this is going to make. And I can't wait to run some ethernet wires to hardware some of my other components.

RunningMan

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#3170718 11-Dec-2023 15:00

99 up/down on the Fritz is almost certainly it running in green power saving mode. It reduces the ethernet port speed to 100 Mb/s.

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#3170722 11-Dec-2023 15:25

Castlvaniafan:

Legend! Worked for me. Wow went form 99 up / 99 down with the Fritz box to 500 up / 500 down on this Synology. What a difference this is going to make. And I can't wait to run some ethernet wires to hardware some of my other components.

Do you need the IPv6 configuration at all or are you good?

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Castlvaniafan

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#3177234 3-Jan-2024 08:42

freitasm:

Castlvaniafan:

Legend! Worked for me. Wow went form 99 up / 99 down with the Fritz box to 500 up / 500 down on this Synology. What a difference this is going to make. And I can't wait to run some ethernet wires to hardware some of my other components.

Do you need the IPv6 configuration at all or are you good?

Thanks for the help here. Yes, I could use the IPv6 configuration.

Hey just a question too, I get odd errors when webrowsing on wifi and connected via ethernet. Fairly often the website won't load giving the below attached error. Along with this upload error while testing speed on connected ethernet sometimes.

Thanks for the help.

Castlvaniafan

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#3177236 3-Jan-2024 08:57

Maybe this is my problem:

freitasm

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#3177244 3-Jan-2024 09:23

I have removed the IPv6 addresses from the screenshots. Assuming you only have the default network you can enable IPv6 following these images (and selecting the first IPv6 address suggested). If you have more than one network, use the next IPv6 address as the start for each one.

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