Hi all, 

Ive been having constant drop outs, probably around 15-30 per day and lasting anywhere from 1-15min. 

A bit of background;

• The main Hardwired PC doesn't get any drop outs.
• The second hardwired PC does get Drop outs.
• All wifi connected devices get drop outs.
• Ive reset both modem and router multiple times
• When the drop outs occur, the modem visually appear to work as expected.
• Internet provider is insisting they are not the issue ( although when I first reported it, they said they did see some dropouts and have since fixed)
• Internet provider is One NZ and the connection is HFC

Ive had a similar issue with the internet provider about a year ago, it was about a 2-3 month long battle with internet provider until they noticed it was an issue on their end and sent s tech out to fix. From memory it was something in the roof that was having issues splitting the signal?? I dont recall if the main PC was having drop puts back then. 

Thanks