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Topic # 3736 24-Mar-2005 20:36
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While using the WIDCOMM stack with my MS Keyboard and Mouse, my keyboard suddenly dies.

I thought, must be dead batteries. I was wrong.

After trying new batteries, trying the MS drivers for the dongle, and giving it 'love taps' the damn thing still won't work.

Although, it does come up as 'CSR -bc2' when searching for devices in the WIDCOMM stack wizard. When i try to pair I either get a failure, or when trying to authentcate via PIN, the number keys just arent working to get it verified.

Thanks for the help

JP

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BDFL - Memuneh
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Reply # 13794 24-Mar-2005 20:49
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Have you rebooted your computer yet? Of course make sure you have another keyboard around if you need to enter a password to login after the boot.

You've replaced batteries, but perhaps you should take them out and leave it for five minutes, then try again?

There's always the chance that this is a problem with the keyboard itself, in which case the only way to find out would be using it with another Bluetooth enabled computer (with appropriate drivers for keyboard) and a second keyboard for your computer (to see if it's working ok).






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Reply # 13795 24-Mar-2005 21:13
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I tried the reboot, and the battery thing, still no luck.

Apparently the CSR means Cambridge Silicon Radio and the bc2 means BlueCore2. Unfortunately I dont have access to any other computer that is bluetooth enabled or any other bluetooth keyboards.

I dont *think* its a sofware issue but im thinking about reinstalling WIDCOMM just to give it a shot...

Any easy ways to get the stack off this machine?

 
 
 
 


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Reply # 13796 24-Mar-2005 21:19
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It depends. If it's not SP2 then you can simply use the Control Panel Add/Remove applet to remove the software, reboot and then install the software again. Remember to remove the Bluetooth adapter first (if it's not an internal one). It's also important that you have the original CD or the current software download - not all software work with every Bluetooth hardware.

If you're running SP2, then removing the Bluetooth software and installing it again will cause the SP2 Bluetooth stack to take over first. You'll then need to manually change the drivers. There's a link to the forum thread with instructions, in our Bluetooth Guides.

Make sure you create a restore point before doing this... As usual, make sure you have a backup, and remember that sometimes these things don't like to be removed...






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Reply # 14082 8-Apr-2005 15:59
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Alright, now MS has sent me a new keyboard and mouse combo (for free, amazingly) and with the new Bluetooth 2.0 dongle (which supports Serial Port Profiles) will not let me connect my HP3975 via ActiveSync.

When trying to first connection wizard on ActiveSync, it, as usual, looks for a connection on COM ports 1-4, USB, and IR. But, (I think) according to my bluetooth settings on my iPaq, the outgoing COM port is 5, with out any option to change it.

Oh, by the way, this is through the default Bluetooth software that came with the new K/M set. Should I ditch the MS Software and go back to the WIDCOMM stack? and will I lose functionality of the media/favorite/scrollwheels if I do?

Thanks a bunch in advance.

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Reply # 14083 8-Apr-2005 16:28
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Check our Bluetooth Guides guides. There's no port configuration at all to be done on the Pocket PC side. Everything is on the computer's side. The Microsoft Bluetooth software should work fine - providing you're using the Windows XP Service Pack 2.






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Reply # 14113 10-Apr-2005 04:10
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Well, I think theres something wrong with my SP2 stack.... When i try to pair my iPaq with my computer, while searching for devices within range, my computer shows up twice.

When trying to connect, only one of the computers actually lists its services, while the other times out. The services listed are "P", and thats it.

Ever seen anything like this before?

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Reply # 14114 10-Apr-2005 09:51
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Yes, this "p" is the &%^$ Microsoft software. I've seem situations where this is the only service seem by other devices.






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Reply # 14121 10-Apr-2005 15:56
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So.... uninstall the Microsoft Software then? thats the exact problem that I'm having.....

again, do I lose functionality of my buttons if i make the WIDCOMM switch?


thanks for your endless knowledge


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