BT problem with Acer Asipre 1353

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Jam

7 posts

Wannabe Geek

#5125 30-Sep-2005 07:01

ok, not sure if this should be in bluetooth or laptop forum, but here goes!

I have an Acer Aspire 1353XC laptop with built in bluetooth. I've had to totally reinstall the system recently, but when I install the BT software, it comes up with the error message:

"No Bluetooth device was detected. Please Make sure that your Bluetooth device is plugged in properly, and click 'OK' to continue installation. Click 'Cancel' to continue installation without the Bluetooth device."

If I click ok, the message comes up again, if I continue the installation, it installs but doesn't detect the internal BT device.

I'm using the WIDCOMM Bluetooth for Windows 2000 and XP driver, version 1.3.2.7, and I'm running Windows XP Pro with service pack 1a.

Any help would be sincerely appreciated.

Thanks!

-Jam

grismun

1 post

Wannabe Geek

#20973 4-Oct-2005 06:49

Hello,

I had the exact same problem but then I pressed the bluetooth indicator lamp/button on the front of my Acer TravelMate. (There is one orange indicator and a blue one next to it) When I did this it said "Bluetooth enabled" and then everything was a-ok.
Before I did this I couldn't even find Bluetooth in the Device Manager.

Really silly but maybe you have the same problem?

Jam

7 posts

Wannabe Geek

#20974 4-Oct-2005 07:03

lol unfortunately not, it says bluetooth disabled every time I press it

freitasm

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#20975 4-Oct-2005 07:33

Are you using the drivers from Acer, or something else?

I assume you have already used the Bluetooth, so your laptop does have the built-in hardware? Just asking, because some say "Bluetooth-ready", basically meaning they don't have anything...

Jam

7 posts

Wannabe Geek

#20983 4-Oct-2005 11:05

yeah, it has built in bluetooth, and also WiFi, which were both working fine before I reinstalled the system. I'm used the drivers from Acer, but they don't seem to provide the bluetooth drivers, and the WiFi ones have similar problems. From looking at the FAQs I've worked out that what I need are WIDCOMM version 1.3.2.7 drivers, which I have obtained, and I'm as sure as I can be that they aren't (at least specifically) for the USB version. Acer have been less than helpful on the subject, in that they haven't replied to my emails :-(

duncan

5 posts

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#20992 4-Oct-2005 14:24

i have a similar problem with my acer travelmate 4650: the bluetooth internal adapter appears in the device manager as a usb device, but WIDDCOMM refuses to recognise it, how do i get WIDDCOMM to recognize my internal bluetooth?

freitasm

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#21000 4-Oct-2005 15:15

Same question: are you using the original drivers or something downloaded somewhere else?

Jam

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#21027 5-Oct-2005 05:58

I downloaded mine from Driverguide.com, but pretty sure they're official

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freitasm

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#21028 5-Oct-2005 06:02

I would consider official only the one downloaded from Acer or from their install CD. When you did the reinstall, wasn't Bluetooth installed by default?

It looks like you are using some generic Widcomm driver. The drivers are licensed to manufacturers who then will change the configuration files so that it will run with their devices only.

Check the Acer website for a download.

Jam

7 posts

Wannabe Geek

#21030 5-Oct-2005 06:18

yeah, it wouldn't be a problem if I had the driver CD :-p

also, you can't download it from the site;

I've tried here:

http://support.acer-euro.com/drivers/notebook/as_1350.html

and here

ftp://ftp.support.acer-euro.com/notebook/aspire_1350/drivers/

note with the latter, there's a file called index.txt which lists a file called 'bluetooth.zip' that helpfully isn't actually present :-/

any other places to try?

duncan

5 posts

Wannabe Geek

#21134 7-Oct-2005 01:54

i'm using widdcomm drivers that i installed from the cd that came with my laptop, but they're not the ones that came preinstalled, my problem is that they seem to have been removed somehow when i installed the new drivers

duncan

5 posts

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#21369 12-Oct-2005 09:04

can anyone help me here with widcomm? i've now got bluetooth working with the xp2 bluetooth software on my internal bluetooth. I installed the widcomm drivers off the acer cd that came with my laptop, but widcomm just says bluetooth device not found. how do i get it to recognise the internal btooth?

Jam

7 posts

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#21441 13-Oct-2005 02:36

what's xp2 bluetooth software and how do I find it?

tonyhughes

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#21449 13-Oct-2005 09:03

Windows XP Service Pack 2 inbuilt Bluetooth stack??

Jam

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#21462 13-Oct-2005 11:44

I thought there were problems associated with SP2?

tonyhughes

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#21467 13-Oct-2005 12:35

Bluetooth Software 1.4.2 Build 12 is whats running on my XP SP2 box, and it installed without a hitch, and runs flawlessly. (I use a BT Nokia headset for Skype, and a Audiovox 6600 (Harrier) w/Activesync.

I have never really had any problems with Bluetooth so I dont know much about it (nothing to learn when you plug everything in and it just works).

I had big problems with a noname dongle and Win98SE a year or two back, but gave up on it without figuring it out.