Activesync imate-jam with bluetooth problem

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bazi

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#5313 18-Oct-2005 22:55

I have followed through all the guides, got to see my JAM in the device screen that even shows "connected" while ActiveSync (3.8) tryes to connect (and the screen of the JAM lightsup) BUT - Activesync fail to connect.
Any idea?

freitasm

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#21690 18-Oct-2005 23:47

Welcome to Geekzone...

Some things to check:

Check that there' is no firewall software blocking ActiveSync or Bluetooth

make sure the Bluetooth adapter is plugged to a USB port, not USB Hub (if USB is used)

make sure you are not using an old VIA-based motherboard; make sure the port on ActiveSync (on your computer) is correctly selected (it must be the Incoming or Server COM port as defined on your PC's Bluetooth configuration)

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bazi

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#21700 19-Oct-2005 05:21

Firewall - I'm using only Windows Firewall. It uses domain settings so I can't change much, but if I understand correctly it doesn't block Bluetooth since the BT connection phase (with the passkey and all) worked fine. How can I check if it blocks ActiveSync? (I noted there's an ActiveSync Exception in the list, and its scope is 'My network (subnet) only' should I ask my administrator to change it to 'Any Computer'?
I'm using quite new Dell X300 laptop, so: no USB - internal built-in BT, and I guess the motherboard is not the problem
I checked all the ports just to be on the safe side. I even disabled the DUN service on the imate just to be sure there's no conflict.

more ideas?

many many Thanks!

freitasm

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#21705 19-Oct-2005 08:49

You don't need to worry about ports on the i-mate side - everything must be configured on your laptop. The most important thing is that you connect your i-mate for the first time and create a partnership using the USB cable.

After this you have to change the ActiveSync configuration on your PC to listen on a serial port. You have to make sure this serial port is the one you have defined on your PC's Bluetooth configuration as Incoming (or Server).

That's all. Then from your i-mte you have to create the Bluetooth connection. Delete the pairing on your Pocket PC and create it again. It will find the ports on your computer and you should be ok to establish a Bluetooth ActiveSync connection on your Pocket PC from this point.

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bazi

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#21804 20-Oct-2005 14:06

That was strange. I almost give up after several attempts, pairing and un-pairing them and playing with adding and removing ports. What I now understand is that the hand held for some reason didn't open an outgoing port properly, and after a reset that solved that everything when smoothly.
Halleluiah.
Thanks!
Btw – is there a reason not to use the continuance synchronization on th BT? Is it battery power?
TT
Bazi.

freitasm

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#21812 20-Oct-2005 15:51

Hmm. Glad it is working now. It shouldn't stop the synchronisation - unless there's problem in the registry and the corressponding key is not being set by ActiveSync.

You could try unchecking that box, clicking [OK] and then checking it again to see if it changes the behaviour.

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bazi

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#21835 21-Oct-2005 08:17

just noted I didn't thank you for the welcome greetings. Thanks :-)

About the above - sorry, but I didn't understand.
I meant to ask can I change the scheduale from "on connection" to "Continuously". there's no technical problem to do it (it works) but in your guidence you mentioned using "on connect" for some reason.
10x

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freitasm

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#21841 21-Oct-2005 10:07

There are two boxes: the one that says "Disconnect at end" is the one you should uncheck, ok, check back, ok to see if it changes the disconnection.

The option "On Connection | Continuously" is to configure it to synchronise when first connected to ActiveSync only, or to monitor changes on your data continuously, while connected. The second option uses a little more processor (not much) and bandwidth - which may be a drain if connected via Bluetooth.

But the option is only for this, not for the link management - this is still the first box.

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