Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 54025 15-Dec-2009 11:54
Send private message

I really hope someone out there can help me, I'm about to go insane.

I installed soleil about three years ago when I was visiting Finland because my original bluetooth usb adapter had been broken on the flight over and soleil was the only thing I could find that resembled my previous adapter (that didn't cost an arm and a leg).

It gave me problems right from the start when I tried to get it to sinc with my Wacom 3 drawing tablet but after fiddling around for a few hours it eventually worked.

After returning home I got rid of the device because the software didn't work correctly now that I had ventured back to the states, so I just got an exact replica of my previous adapter. Things worked fine once the adapter was installed but when I tried to remove soleil it wouldn't budge from the add/remove programs list. I had to wait almost an hour for the uninstallation to fail and tell me the program couldn't be removed because all of the files couldn't be located. So, I just let it be since it wasn't conflicting with my other bluetooth software.

It wasn't until I had to replace the adapter, yet again, because it had broken over time. I went with a new program called rocketfish. The uninstallation of WIDCOMM went smoothly and rocketfish took it's place. It worked a few times, maybe once or twice before my tablet began to act strangely. My pen's sensitivity no longer works and considering I make almost half my income through my art.. that's a huge problem.

I contacted technical support and the first thing the technician asked when I explained my problems was, "Do you have Bluetooth Soleil?"

My heart dropped into my bowels.

So, this is my dilemma.
I have tried removing the program via the add/remove programs screen and it shows in the list but won't uninstall. I get this message:

An installation support file could not be installed.
The system cannot find the file specified.

I've tried going into my Computer Management Device Manager but Soleil doesn't show on the list.

I've tried going into my program files and seeking out the uninstall driver myself but it's not there, however the uninstall icon is. (I found that to be strange.)

There is also no uninstall option via the menu screen when Soleil is running.

What the hell do I do?
I can't find an uninstall driver on the internet either.. am I just not looking in the right places?

Help. Cry
- Lauren.

Create new topic
4221 posts

Uber Geek
+1 received by user: 67

Moderator
Trusted
Lifetime subscriber

  Reply # 282634 15-Dec-2009 12:01
Send private message

Have you tried installing it again, from a CD, and then uninstalling? Or see if the CD lets you uninstall it?



3 posts

Wannabe Geek


  Reply # 282636 15-Dec-2009 12:02
Send private message

I no longer have the CD, that's why I've been searching for the driver on the internet. :/

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


3 posts

Wannabe Geek


  Reply # 282645 15-Dec-2009 12:24
Send private message

I'm really at the end of my rope. I normally don't get so frustrated with pc problems but considering it's having a negative impact on my income and since it's so close to Christmas, I'm honestly about to reformat my entire computer just to get rid of this.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.