Can't get it to work (Bluetooth on a brand new Aspire)

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Wannabe Geek

Topic # 5763 24-Nov-2005 23:07

I just got a new cellphone, that comes with Bluetooth (Samung E720). Anyhow, about a month ago I got a new laptop that was supposed to come with Bluetooth as well.

The laptop is an Acer Aspire 3610, and it's supposed to have wireless Bluetooth... Now, on the front it has those two 'buttons'. One for the Wireless internet, and one for Bluetooth.

Now, when I try to click the Bluetoth one, I get this message that says (in green, lower center of the screen) No Device.

I checked the Help files, and they talk like Bluetooth should be all ready and tells me where I go to find it and all that (Start->Control Panel-> Priners and other Hardware). Well. it's not there... Nothing there even mentions Bluetooth.

Now, I am thinking I don't have the drivers installed... So here's the question? Where can I find those? Which ones am I supposed to use??

For the record, yeah, completely new to anything remotely Bluetooth related.....

freitasm

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Reply # 23806 24-Nov-2005 23:18

Welcome to Geekzone. You might want to check the manual and the specifications. There are some laptops that come with "Bluetooth ready" but not with the actual hardware.

An example is the Toshiba M205 tablet PC. There are some models that have all the software installed - but no hardware. It's "Bluetooth ready", meaning you have everything you need to have Bluetooth working - when you actually purchase a separate, only available from the manufacturer, Bluetooth adapter.

Tricky...

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Wannabe Geek

Reply # 23807 24-Nov-2005 23:21

The first thing I did was check the manual. The thing doesn't even mention Bluetooth, except for telling me about the button...

So, where can I find out which Bluetooth apadpter or whatever I need?? It's supposed to be wireless Bluetooth, so wouldn't I just need the right drivers?? Or??

freitasm

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Reply # 23808 24-Nov-2005 23:27

The best option is to contact the manufacturer directly and ask for information on this specific model. This will sort out once for all if this is supposed to have the hardware, and if it has got it.

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Wannabe Geek

Reply # 23809 25-Nov-2005 01:34

I'll try that then. Thanks for the help! :)