Belkin dongle won't detect anything

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John.Moriarty

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#5789 26-Nov-2005 09:06

I'm using windows 2000 (fully updated) and have just purchased a belkin USB adapter (F8T009). The install went perfectly as far as I could see. However when I use the Belkin software's wizard to search for new devices (I've a Bluetrek G2 headset) I get the follwoing error dialogue.

Bluetooth Setup Wizard
Your Bluetooth device could not start the search for devices

(often twice)

I've tried going in through My Bluetooth Places and opening the Entire Bluetooth Neighbourhood; it sits there for a little while, saying it is searching before going back to the My Bluetooth Places window without achieving anything. The same happens if I select Find Bluetooth Devices.

I've tried rebooting, uninstalling the drivers and software and reinstalling, all the bluetooth ports on my computer, disabled my firewall, and I've checked the power levels on the ports which are all fine (I've seen something in other posts about low poer options but can't find anything on my computer refering to this).

Any ideas?

Thanks
John

John.Moriarty

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#23921 27-Nov-2005 00:05

I've just noticed this in the event view, every time the computer boots after installing the bluetooth drivers.

Event Type: Information
Event Source: btwdins
Event Category: None
Event ID: 0
Date: 26/11/2005
Time: 10:59:03
User: N/A
Computer: JOHNMORIARTY
Description:
The description for Event ID ( 0 ) in Source ( btwdins ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Service started.

Any suggestions? Is it even relevant?

John

Edit:
Carrying on playing around, I ran scandisk, which found and fixed something (Wasn't paying enough attention) after which the computer wouldn't boot (into normal, safe mode, or any other config). I installed XP pro, and found exactly the same problem with the bluetooth. I've reverted back to 2k (had to borrow XP), and again the same problem on completely clean install (no other dirvers or software installed). I presume this means hardware problems? Any suggestion on how I work out what they are?

John.Moriarty

9 posts

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Inactive user

#23952 28-Nov-2005 03:46

I've borrowed a Sitecom Bluetooth Dongle (CN-500), and installed it (on a clean install of Windows 2k) and get the same problem (including the event in the event log). Any suggestions?

John

John.Moriarty

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#23966 28-Nov-2005 11:13

Solved it. I put another set of USB ports (PCI card) into the PC and it workd fine. Must be something funny with the onboard USB!

freitasm

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#23972 28-Nov-2005 11:43

Built-in USB can be a problem - most work ok, but old PCs based on VIA motherboards are more likely to show problems.

It's hard to give advice on this kind of issue - even harder saying "have you tried spending $20 on a new USB PCI card - just to test?".

But it's great to see it's working now!

John.Moriarty

9 posts

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#24004 28-Nov-2005 21:42

Thanks-

I would have thought it an old motherboard problem and tried this sooner, but I've only had it 12 months, its a Gigabyte GA-K8NS-939. I hope this helps someone else with this problem.

John

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#24096 1-Dec-2005 09:10

I have just received an email from someone saying

"After contacting Belkin tech support today, it seems there's a duff batch of them [I think it's a duff chip]. If anyone has an F8T009 with a serial number ending in -5G, 5H [& possibly -5I, but I'm not sure on that 1] & it won't detect any other BT devices, tell them to contact Belkin, as they'll probably get a replacement."