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1663 posts

Uber Geek
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Topic # 58034 5-Mar-2010 00:24
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Hi,

I have the Dynalink 1320 running firmware 3.30j (came installed). I have been having a few problems with me losing sync/connection in the evenings and wondered if there was a firmware update available.

I did some searching and came across 3.64y which I duely downloaded.

However when I try to upgrade the firmware on the device (via the web UI) nothing happens. It shows the UI uploading the firmware file but then nothing. If I stop and start the modem (after 10mins) it boots back up with the old firmware.

I tried loading the zip file itself that was downloaded from the web but it came back with an invalid firmware error, so am confident I am supposed to using the un-zipped file (cfe-rta1320nz-v364y_a2pb025c).

Anyone else been able to upgrade their 1320? Any tips or suggestions as to what I might be doing wrong!?

Cheers,
Ben 

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570 posts

Ultimate Geek
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  Reply # 304666 5-Mar-2010 08:30
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Which internet browser are you using?  I had problems when I used anything other than IE for flashing mine.  From memory I even had problems using IE8..



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  Reply # 304680 5-Mar-2010 09:06
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Thanks for the tip mate - I just tried it with IE8 and Firefox and had no luck (I use Chrome by default). I don't have any other browers - am I going to have to download an old version of IE? Is it even possible to do that (if you already have IE8 installed)?

124 posts

Master Geek
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  Reply # 304883 5-Mar-2010 19:16

I'd be wary of swapping the f/w in a router unless ou know it addresses a specific issue you have, unless you are 100% sure it's right for the regionalization of your router model and you need to be sure of the procedure - they are not all as simple as "take device in present state, upload new, f/w image (and they usually are images btw so definitely not zipped - expect a filetype that win won't recognize !!), and your done"

I don't know that Dynalink model to be any more specific but sure someone will; but the other thing to avoid is trying to flash a f/w wirelessly - plug an ethernet cord in.

IG



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  Reply # 304891 5-Mar-2010 19:58
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soleil24: I'd be wary of swapping the f/w in a router unless ou know it addresses a specific issue you have, unless you are 100% sure it's right for the regionalization of your router model and you need to be sure of the procedure - they are not all as simple as "take device in present state, upload new, f/w image (and they usually are images btw so definitely not zipped - expect a filetype that win won't recognize !!), and your done"

I don't know that Dynalink model to be any more specific but sure someone will; but the other thing to avoid is trying to flash a f/w wirelessly - plug an ethernet cord in.
IG


Cheers - yeah I was attempting the upgrade via a wired connection to my network.

I am NOT certain this firmware update will address my issue but I am running out of ideas - I have tried all manner of hardware changes, i.e. different ADSL line filters, different cable, different wall jack, etc etc.

Nothing improves the upstream noise margin which is at 27dB at best. According to some other helpful chaps on here I should be seeing about 12-14dB.

Thanks for your help tho. 

124 posts

Master Geek
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  Reply # 304900 5-Mar-2010 20:43

Do you mean margin or attenuation? Because a bigger margin number should mean a better line quality.

I can't see how a f/w change on the router is going to do anything (aside from maybe break your router!).

Suggest you look at line problems (beyond the demarc) - and that means convincing your ISP to do a proper test on the line (stats off a router aren't always accurate). Do you have a full set of line stats off the router btw? Up/down attenuation, margin, etc.

IG



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  Reply # 304926 5-Mar-2010 22:06
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Right - well that just goes to show how little I know about this stuff. Below is a full copy of the ADSL status page from my 1320.

And below is a link to the other post in the WxC forum I started related to this problem, with comments from the various peeps talking about noise margin etc. Apologies if I got the wrong end of the stick!

http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=58026

I have come to the conclusion you are probably right - I need to focus on the line issues rather than worry too much about modem firmware.

Let me know if there is anything obvious in the details below which provider any pointers as to what might be going wrong.

Thanks again for your assistance!

Ben




Line Mode ADSL2+ Line State Show Time  

Line Power State L0 Line Up Time 00:00:37:17 

Line Coding Trellis On Line Up Count 6 

 

Statistics Downstream Upstream

Line Rate 13081 Kbps 166 Kbps

Attainable Line Rate 15996 Kbps 652 Kbps

Noise Margin 11.1 dB 27.6 dB

Line Attenuation 20.0 dB 8.5 dB

Output Power 19.2 dBm 12.0 dBm

MSGC (number of bytes in overhead channel message) 73 14 

B (number of bytes in Mux Data Frame) 110  1 

M (number of Mux Data Frames in FEC Data Frame) 1 16 

T (Mux Data Frames over sync bytes) 3 9 

R (number of check bytes in FEC Data Frame) 16 16 

S (ratio of FEC over PMD Data Frame length) 0.2707 5.8182 

L (number of bits in PMD Data Frame) 3753 66 

D (interleave depth) 128 8 

Delay 8 11 

Super Frames 139506 139504 

Super Frame Errors 0 10 

RS Words 33063098 592892 

RS Correctable Errors 53770 1965 

RS Uncorrectable Errors 0 0 

HEC Errors 0 3366 

OCD Errors 0 0 

LCD Errors 0 0 

Total Cells 69025658 3132227705 

Data Cells 923843 1478861128 

Bit Errors 0 84180617 

Total ES 5 0 

Total SES 5 0 

Total UAS 153 0





 


kdn

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Master Geek
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  Reply # 305849 10-Mar-2010 08:27
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SumnerBoy: Hi,

However when I try to upgrade the firmware on the device (via the web UI) nothing happens. It shows the UI uploading the firmware file but then nothing. If I stop and start the modem (after 10mins) it boots back up with the old firmware.


For some dumb reason, you need to have the file in a folder on your computer called "config" I ran into the same issue a while back where I kept getting invalid firmware popup warnings everytime I tried to upload the file. I then crawled through the HMTL and javascript on the page and found it was checking for "config" in the folder name, I did that and it worked.



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  Reply # 305862 10-Mar-2010 09:11
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Thanks KDN - I have given up with 1320 and purchased a Vigor 120. It only arrived today so have it all setup and will be waiting to see how it performs in the problem hours this evening.

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