Need A Little Help...Shouldn't be Hard!

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AnvariX

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#6130 29-Dec-2005 11:52

Right, so I got a Blackberry 7100i, and wanted to sync it through bluetooth with my laptop. I met all the requirements, except I had to use the MS XP SP2 controllers, not the Toshiba Bluetooth stack I had been using. Ok, no sweat. Uninstalled those through Add/Remove Programs, and then reinstalled the hardware using the microsoft one. Now, I can using the blackberry software on my laptop, potentially sync with my phone. However, I can't find any bluetooth devices now. When I was using the Toshiba stack, I could detect and connect with my phone just fine. Now however, I can't detect my phone, or my friend's when we tried his.

I'm using a Dell Inspiron 9300 notebook with built in bluetooth. There is a bluetooth light on the notebook, and it is right now blinking - leading my to believe it isn't quite worked out just properly. All the obvious things are taken care of, the device is set to discoverable, the computer is set to discoverable, and set to allow connections. However, when I search for devices with my notebook, OR my phone, they don't see each other. My friend and I could connect our phones, so the problem obviously lies with my notebook. Would appreciate any help you guys could offer. Not entirely sure where to go at this point. Thanks much in advance for any assisstance.

freitasm

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Geekzone

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#25458 29-Dec-2005 12:06

Welcome to Geekzone... I am pretty sure the Bluetooth on Blackberry handhelds is only for headsets - and in some new models for DUN (dial-up).

AnvariX

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#25463 29-Dec-2005 12:36

Nah, the new 7100i is currently the only one with the new software on the phone itself - but it can sync through bluetooth. I've enabled the bluetooth sync function now in the actual blackberry software on the computer, the only problem now is I can't detect the phone with my computer, but then again - the computer isn't detecting ANY devices since I deleted my Toshiba controllers and installed the default MS XP SP2 controllers. So my question is, anyone have any clues how I can get the Microsoft Bluetooth Enumerator to detect devices? Everything LOOKS as if it should be working...only it isn't. Any ideas?

freitasm

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#25466 29-Dec-2005 13:31

Hmmm. The Blackberry 7100i product page lists Bluetooth headset and handsfree support only...

AnvariX

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#25476 29-Dec-2005 18:51

lol Jesus, just take my word for it. I am staring at my blackberry 7100i at this very minute; under Bluetooth under the options it says 'Headset, Keyboard, DESKTOP CONNECTIVITY!. I am now staring at the blackberry software on my computer - I have checked off the box which says ENABLE BLUETOOTH SUPPORT AND CONNECTIVITY FOR SYNC. I've read countless threads on the blackberry forums from people who have done this. Now, sorry if It sounds like I'm getting upset, but posts actually dealing with answering my question, which I'll add, has absolutly nothing to do with whether or not I can sync my blackberry with my computer through bluetooth, would be wonderful. All my question is, 'With MS XP SP2 default controllers for Bluetooth, the 'Microsoft Bluetooth Enumerator', I am not detecting ANY BLUETOOTH DEVICES - can anyone tell me why or help out?' So if you would please, Mr. Admin, take a look at the actual question. Thanks.

freitasm

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#25477 29-Dec-2005 19:00

You know what? I am going to post a few things for you here, but I shouldn't be acting as your free help desk, since you are so grumpy today... This is not your 14 year old running a web board, if you want to know. And even it if was, there are very good 14 year old around with lots of knowledge.

Since you are using the Microsoft Bluetooth software I can say it's a Bluetooth USB adapter. Is that correct? If so:

Check that you are not using a USB Hub - these things don't like USB Hubs

Check that USB Root Hub Power Management is off - these things don't like Power Management

Check that your motherboard is not an old VIA-based motherboard - these things don't like old VIA motherboards

Check that your USB port is actually providing enough power to the device - these things don't like underpowered USB ports

Check that this USB is actually working - test in another computer or even better add another PCI USB card - these go very cheap these days.

AnvariX

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#25478 29-Dec-2005 19:16

Thanks for the response. I'll reiterate that the bluetooth wireless adapter is built-in to my notebook, so I can't exactly move the sucker around. I'll go ahead and throw in that up until this afternoon, when I uninstalled the Toshiba controllers I had been using, and reinstalled it using these microsoft ones, bluetooth had been working fantastically. So I feel pretty sure that it isn't a hardware issue, more something to do with something not clicking just right somewhere. The particular USB Root HUB that the adapter is under is set to NOT allow the computer to turn it off to save power... the description of the wireless adapter says it Requires 0 power, and the root hub says it is providing 500 mA per port.

So.....still no action unfortuantly. Here's to hoping you, or someone else, might have some more suggestions.

freitasm

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#25479 29-Dec-2005 19:52

Ok... Next set of questions. It may sound basic, but... Is the Blackberry in discoverable mode?

Have you tried doing a search from the Blackberry as well as from the laptop (it can make a difference depending on the device)? Is the laptop in discoverable mode?

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AnvariX

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#25480 29-Dec-2005 19:55

Both the notebook and blackberry are set to discoverable, and have tried it from both.

Earlier, my friend and I connected our two phones, so I know the phone's connectivity is working just fine.

AnvariX

6 posts

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Inactive user

#25502 30-Dec-2005 15:05

Anyone have some ideas? Have tried deleting and reinstalling yet again....and unfortuantly a no-go with that as well. It's installed correctly...just not detecting any devices. And again, the bluetooth LED on my notebook is blinking, not solid - leading me to believe something is amiss.

Lipex666

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#25505 30-Dec-2005 16:12

poor freitasm just trying to help.

All I can suggest is to try haveing a look at BlackBerry support and search on Bluetooth

Blackberry Technical knowledge centre

bluetooth setup

"The only way to learn some- thing is to do it"