Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

55 posts

Master Geek

Topic # 62381 5-Jun-2010 16:01
Send private message

So I recently bought a linksys AM300 to replace my Telecom provided Speedtouch, and it worked perfectly.
However, in order to tidy my network layout up a bit, I shifted it to a phone jack at the other end of the house. It gets a dsl connection (and at a higher sync rate than the previous jack), but after around 30 seconds it disconnects. Thinking it might be a dud jack, I plugged in the old speedtouch, which worked perfectly. When I plugged the AM300 into the first jack (taking everything back to how it was before I started), the dsl connection continued to drop.

So that's where I am, now, the AM300 can't maintain a dsl connection (and I've tried different cables, filters, resetting to factory etc), while the speedtouch works just fine (albeit at a 0.8mbit lower sync speed) on both jacks. I'm at a loss as to what I can try, any ideas?

Oh, and the AM300 doesn't keep a log of anything other than inbound/outbound connections, so no luck checking there to see what's happening. 

Create new topic
8020 posts

Uber Geek
+1 received by user: 387


  Reply # 338583 5-Jun-2010 18:17
Send private message

Are you connected to a cabinet or an exchange?

Are you on an ISP providing the connection via Telecom wholesale or a LLU connection eg Orcon+, Vodafone Red, Slingshot Next Big Thing or Telstraclear?

Is it running the latest firmware v1.19.04 (should be shown on the top right and on the status > modem page)?

Is this a new unit or 2nd hand off trademe etc?

Linksys support page here link here if you need to update the firmware

55 posts

Master Geek

  Reply # 338746 6-Jun-2010 11:36
Send private message

Exchange, IIRC.
I'm with telecom, so telecom wholesale
New (In theory, bought it 'new' from DSE, but it had someone else's connection info already on it when I plugged it in)


Try Wrike: fast, easy, and efficient project collaboration software
8020 posts

Uber Geek
+1 received by user: 387


  Reply # 338835 6-Jun-2010 18:15
Send private message

Sounds faulty to me, return it to DSE.

The reason I asked about cabinets and LLU is that there have been some compatibility problems between certain modem chipsets and the gear in the cabinet/exchange in the past..

However I have not heard of any major problems with the AM300 and I'm using one myself at home currently on Telecom wholesale connection to the exchange with no problems.

55 posts

Master Geek

  Reply # 338836 6-Jun-2010 18:52
Send private message

Alright, will do that.

Still, I'm curious as to what triggered the fault, but as long as the replacement works I'm not too bothered.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55

Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09

Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00

D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30

New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17

Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14

Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12

Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02

Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12

Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41

New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16

New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13

Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09

D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06

Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.