Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Crucius

55 posts

Master Geek


#62381 5-Jun-2010 16:01
Send private message

So I recently bought a linksys AM300 to replace my Telecom provided Speedtouch, and it worked perfectly.
However, in order to tidy my network layout up a bit, I shifted it to a phone jack at the other end of the house. It gets a dsl connection (and at a higher sync rate than the previous jack), but after around 30 seconds it disconnects. Thinking it might be a dud jack, I plugged in the old speedtouch, which worked perfectly. When I plugged the AM300 into the first jack (taking everything back to how it was before I started), the dsl connection continued to drop.

So that's where I am, now, the AM300 can't maintain a dsl connection (and I've tried different cables, filters, resetting to factory etc), while the speedtouch works just fine (albeit at a 0.8mbit lower sync speed) on both jacks. I'm at a loss as to what I can try, any ideas?

Oh, and the AM300 doesn't keep a log of anything other than inbound/outbound connections, so no luck checking there to see what's happening. 

Create new topic
Ragnor
8035 posts

Uber Geek

Trusted

  #338583 5-Jun-2010 18:17
Send private message

Are you connected to a cabinet or an exchange?

Are you on an ISP providing the connection via Telecom wholesale or a LLU connection eg Orcon+, Vodafone Red, Slingshot Next Big Thing or Telstraclear?

Is it running the latest firmware v1.19.04 (should be shown on the top right and on the status > modem page)?

Is this a new unit or 2nd hand off trademe etc?

Linksys support page here link here if you need to update the firmware
http://www.linksysbycisco.com/SA/en/support/AM300/download






Crucius

55 posts

Master Geek


  #338746 6-Jun-2010 11:36
Send private message

Exchange, IIRC.
I'm with telecom, so telecom wholesale
Yes
New (In theory, bought it 'new' from DSE, but it had someone else's connection info already on it when I plugged it in)

 
 
 
 


Ragnor
8035 posts

Uber Geek

Trusted

  #338835 6-Jun-2010 18:15
Send private message

Sounds faulty to me, return it to DSE.

The reason I asked about cabinets and LLU is that there have been some compatibility problems between certain modem chipsets and the gear in the cabinet/exchange in the past..

However I have not heard of any major problems with the AM300 and I'm using one myself at home currently on Telecom wholesale connection to the exchange with no problems.

Crucius

55 posts

Master Geek


  #338836 6-Jun-2010 18:52
Send private message

Alright, will do that.

Still, I'm curious as to what triggered the fault, but as long as the replacement works I'm not too bothered.

Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.