Help with Lan dropouts

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Wills1

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Topic # 65284 1-Aug-2010 20:06

I have been having problems with LAN dropouts on my desktop. These happen to both wired and wireless connections on the same computer { tried both options} I thought it may have been my router which was a Dynalink RTA1025W. So I bought a TP Link TD-W8960N today. But still seem to have the problem.

Im totally stumped as to what it could be. Other than it must be some kind of fault at the PC end.

What could I do to try and troubleshoot the problem? I'm using Vista home edition

I also have a PS3 and run PS3 media server from my desktop, and get very annoyed when streaming video drops out as a result of this.

I should also add that these dropouts only last for a few seconds then its back up again

Any help would be great

webwat

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Reply # 361296 2-Aug-2010 04:17

Start trouble shooting by trying a different computer, and compare both computers plugged in directly to the ethernet port on the router. Swap cables and see if the problems stays on the same computer, then swap each computer to different port on the router. Finally you would try a new LAN card if the problem consistently happens always on the same computer.

Qualified in business, certified in fibre, stuck in copper, have to keep going ^_^

Wills1

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Reply # 364202 6-Aug-2010 13:02

I ended up buying a new modem / router and usb wireless adapter, as I thought that may be the problem. This has not fixed the issue. Still consistant dropouts only lasting a few seconds each time.

I have tried a laptop and no issues on that wired or wireless. Just this desktop.

Very frustrated and unsure what to do. I find windows vista very difficult to troubleshoot these problems.

vexxxboy

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Reply # 364217 6-Aug-2010 13:16

have you done a full virus scan it could be a virus

Common sense is not as common as you think.

langi27

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Reply # 364249 6-Aug-2010 14:17

Are you also having internet connection problems? there have been some major telstraclear disruptions of the past couple of weeks, that result in exactly what you are describing.

Wills1

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Reply # 364254 6-Aug-2010 14:26

vexxxboy: have you done a full virus scan it could be a virus

No I have not tried that. Will do a full scan tonight thanks

Wills1

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Reply # 364257 6-Aug-2010 14:28

langi27: Are you also having internet connection problems? there have been some major telstraclear disruptions of the past couple of weeks, that result in exactly what you are describing.

Yes Internet drops out at the same time too.
Im on ADSL2+ with Vodafone

Wills1

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Reply # 364821 7-Aug-2010 20:40

No luck with the virus scan either. I've also tried to diagnose the connection through vista's networking window. But no success

alisam

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Reply # 364826 7-Aug-2010 20:55

I had a similar problem a couple of years ago.
After trying just about everything I rang Telecom faults and asked them to look into it, knowing full well I could be charged for their callout.

Anyway, a man arrived, went straight to the roadside box outside the house and he said that the wiring connection was so badly corroded that it fell apart in his hands.

Once he had finished then I haven't had a problem since (and of course no charge to me).

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richms

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Reply # 364857 7-Aug-2010 23:17

DHCP or static assignment? I have frequent DHCP issues on XP, and since my lease is 10 mins it means I often get a 169.x.x.x address for a few seconds at a time.

Richard rich.ms

tardtasticx

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Reply # 364863 7-Aug-2010 23:29

I seem to be having that same problem with my laptop (its a loan from HP so I'm not that worried but its an annoyance).

No other computer in the house does it, either wired or wireless.
I'm using a Belkin router and it also does it when connected to the Telecom Wireless modem.
I have no idea what could be causing it. Have you tried resetting all the network settings on your laptop? It might help yours. Didn't for mine.

Bachelor of Computing Systems (2015)

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