Dynalink RTA1320E refuses to go into bridge mode

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corksta

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Topic # 67190 29-Aug-2010 23:18

I used to have a Dynalink RTA1320 set up in bridge mode with my Time Capsule, before the Dynalink overheated and died.

I bought a new Dynalink RTA1320E (the black one) but I can't for the life of me get it to go into bridge mode again. I've set it up the way Dynalink says to, but when it reboots it fails to authenticate and instead of the username/password boxes which would normally come up it just says: "Your DSL router is ready to connect to Broadband, but there is no PPP session defined."

So at the moment I've got the Time Capsule in bridge mode and the modem doing all the work, as at this stage that's the only way I can get it to work.

Everything else seems to work fine with it, works fine in the standard PPOA mode, and is running the 3.64y firmware.

I've reset it, reset the TC, mucked around with all the different combinations of settings after selecting bridge mode, followed an old guide on Ben.Geek's site, but it all ends up with the same result and message as above.

Anyone have any ideas?!

Ragnor

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Reply # 374353 30-Aug-2010 00:02

Have you tried going through the setup wizard in the admin ui?

For most ISP's what you want to choose for this is PPPoA with IP Extension. Only a handful of ISP's use PPPoE in NZ for ADSL (eg: Telstra business connections in certain areas and so on).

Have you considered contacting Dynalink?

corksta

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Reply # 374365 30-Aug-2010 05:56

I think I tried PPOA with IP Extension as well but I'll give that a crack later on today, but yeah otherwise the next step is to contact Dynalink.

corksta

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Reply # 375428 1-Sep-2010 18:54

Support is hopeless. After explaining my situation as above they told me through email to put it into bridge mode and it will work.

I think it might be faulty. Any mode other than the normal PPOA mode and it doesn't authenticate, the boxes to enter my ISP username and password don't even pop up.

Ragnor

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Reply # 375433 1-Sep-2010 19:10

That sucks.

Return it as faulty/not fit for purpose and get a TP Link TD 8840 instead (solid broadcom chipset underneath and does ip extension):

http://www.computerlounge.co.nz/components/componentview.asp?partid=9314
http://www.ascent.co.nz/productspecification.aspx?ItemID=361956

corksta

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Reply # 375447 1-Sep-2010 19:35

Thanks Ragnor. It cost me $10 on Trade Me but was brand new, so I'll keep it as a back-up modem and get the above instead.

corksta

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Reply # 376007 2-Sep-2010 22:10

OK seems like it's sorted now.

My networking knowledge isn't the greatest, so correct me if I'm wrong here, but support (based in Australia) kept telling me that there should be a function on the Time Capsule where I could put my ISP username and password in. I know I didn't have to do this with my last setup, but looking on the TC the only place to do this is by choosing Ethernet over PPPoE which of course we don't really use here.

So this got me thinking, by selecting bridge mode on the modem this is full bridging which would work if we used PPPoE here?

I now have it set up by the standard PPPoA, but with NAT disabled and PPP IP Extension turned on, which is working exactly how I had it before. This is half-bridge mode?

Either way, problem solved.

Ragnor

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Reply # 376058 3-Sep-2010 00:19

Yeah full bridging only works with PPPoE.

When you setup PPPoA with IP Extension which is what we call half bridging the modem gives out it's isp assigned wan ip address via dhcp.

The time capsule's wan connection is just set to obtain automatically (via dhcp) so should pickup your external isp assigned address from the modem.

You don't normally need to manually disable NAT on the modem it just gets bypassed when IP Extensions is enabled.

Maybe they changed something in the firmware for the 1320E that means you need to manually disable NAT unlike the 1320.

Anyway sweet that it's working now.