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Topic # 6956 7-Mar-2006 22:01
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I have been using a DSE 802.11B Wireless Access Point for about a year now (Maybe just over). About 6 months ago the speed of the AP has dropped dramatically. It used to work fine but now is unbelieveably slow.

I used to live in Napier and thought perhaps the slowness was caused by some enviromental factor but when I moved to Wellington, same problem.

I did a internet speed test (which came out at at 16kbps!!!!!!) Thats not even close to Dial Up!

Does anyone have any idea what might be causing this or how I can fix it? I have tried changing the Channel that the AP operates on, but no luck.

Advise would be appreciated




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Hawkes Bay
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  Reply # 30126 7-Mar-2006 22:09
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Please give us all the results from the http 500k test here....









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  Reply # 30129 7-Mar-2006 22:30
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Result:

Your line speed is approximately 110.3 Kbps or 13.5 K bytes/sec
( Where kb = kilobits and kB = kiloBytes )

However, the test took in excess of 15 minutes to complete.

File transfers over the LAN are also painfully slow. Net access from the Wired PC's is no problem.




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  Reply # 30130 7-Mar-2006 22:33
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mmm yes, much slower than expected.
try the following:

check for a firmware update for your modem
and/or
perform a reset (often holding a button in the back down with a paperclip for ten seconds or so)

DSE have always been really good at sorting problems out for me, so if you have no joy after these steps, talk to them and see if they can help (even if its out of warranty).









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  Reply # 30134 7-Mar-2006 23:09
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I reset the AP, had to reset all the settings. Have tried a new SSID, Channel, WEP Key but exactly the same results on the speed tests. No firmware upgrades avalible as far as I can tell. Guess I'll ring DSE Techs tomorrow.




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  Reply # 30135 7-Mar-2006 23:34
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What sort of signal strength do you have? Remember that 802.11b is slooow and even worse if you use WEP. Having said that however it shouldn't quite be that slow.

Ring their 09 helpdesk, they are pretty good guys to deal with.






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  Reply # 30136 7-Mar-2006 23:40
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Getting 'Excellent' Signal strength, at 11Mbps (Big difference between 16Kbps and 11Mbs)




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  Reply # 30297 9-Mar-2006 12:03
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AP is just out of warrant, by about 2 months. DSE don't want to know about it. They said $45 to look at it and I would have to pay for anything that needed doing to it.

Think I will throw the CGA at them and see what happens.




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  Reply # 30302 9-Mar-2006 12:10
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For a device that virtually never gets handled, and has low power consumption etc, the CGA should force cover for one for a few years at least...









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  Reply # 30307 9-Mar-2006 12:24
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My thoughts exactly. I will post how I get on.




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