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Weighsone

24 posts

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#71240 6-Nov-2010 22:01
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Hi there,

recently my internet has been being rather weird.  Usually when I try to visit a web page it will send back the page not found or webpage not available error.  However, if I refresh the page enough times (sometimes up to 10 times, this varies) without changing any settings, the page will load.  These are not abstract pages, these are things like Google, Gmail, and Facebook - pages that you would expect to not be down.

When it is doing this for a page I have done a ping request in CMD and it gives a page cannot be found error, and at the same time I will run a ping to the same page from the router, and the router will succeed.

I have tried this on both Google Chrome and Firefox. I have also tried on various computers in the household, and with both wireless and wired, with the same results.
I have tried restoring both routers to factory settings and then putting in only what is needed to get it working again with the same results (slight page loading abilities, occasionally)
I have tried connecting straight through the Linksys router/modem, same thing.

I have the computers running Windows 7
The wireless router is a TP-Link WR1043N (I have this router for the better wireless and gigabit capabilities)
The modem is a Linksys WAG120N - wireless disabled
ISP is Xnet

This setup has been working for ages with no problems until now.  Any ideas on what could be causing this?

Thanks in advance

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rscole86
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  #401244 6-Nov-2010 22:11
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Can you please post a copy of your modem connection stats page?



Weighsone

24 posts

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  #401258 6-Nov-2010 23:00
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Pretty sure this is what you mean.

http://s1176.photobucket.com/albums/x329/weighsone/?action=view&current=modemStats.jpg 

If that doesnt work (says i cant post links yet) then this is what it shows:

 DSL Connection

Status : Up
Downstram Rate:  15070kbps
Upstream Rate: 772kbps

PVC Connection
 
Encapsulation: RFC 2364 PPPoA
Multiplexing: VC
QoS: UBR
PCR:
SCR:
Autodetect: Disable
VPI: 0
VCI: 100
Enable: 1
PVC Status: UP 

freitasm
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  #401259 6-Nov-2010 23:03
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What configuration do you have on your PC? Is it using automatic IP and DNS or have you manually setup? What DNS are you using?

Do you have Windows Firewall running? Do you have other security software running?





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Weighsone

24 posts

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  #401261 6-Nov-2010 23:09
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The PC's are all using auto config for everything. I have DNS server addresses ( 58.28.4.2, 58.28.6.2 ) from Xnet but see nowhere on the modem to set them.
Windows firewall is running, and apart from that I have Avira Personal

RunningMan
8953 posts

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  #401305 7-Nov-2010 09:08
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This is likely to be the DNS outage Xnet experienced yesterday.

Have a look at their network status page for details. http://www.xnet.co.nz/network/

Weighsone

24 posts

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#401340 7-Nov-2010 10:38
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Ah that could have done it.

I also added the DNS servers into the tp-link router and everything seems to be fine now.

thanks for the help  Smile

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