had to to a fresh install now cant connect...says ethernet controller??

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › had to to a fresh install now cant connect...says ethernet controller??

annz1971

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#77272 13-Feb-2011 22:52

after my desktop compcrashed i had to do a complete reinstall....all good but now my wireless works on my laptop but cant connect desktop pc...says it needs to install ethernet controller??? error 28?? it a asus x1550 series i have tried the discs i have but cant get it working can anybody pls help me???????????????

raytaylor

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#439048 14-Feb-2011 00:06

Use a USB thumbdrive on another computer to download the wireless drivers from the asus website. If it is a desktop pc and you installed the wireless card after purchasing the computer then you will need to download them from the manufacturers website.

Then load them onto the fresh computer by transfering them on the usb thumb drive.

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annz1971

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Wannabe Geek

#439393 14-Feb-2011 18:46

i have been to the site but have NO idea wot one i need?? there so many...when u say wireless card wot is it u mean....sry i just a silly girl and know a little but not enuff till pointed in right direction, i appreciate your time :-)

Dreamy

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#439394 14-Feb-2011 18:50

The model you gave comes up as a video card. Is this a laptop? Can you get the correct model from the bottom? If a desktop, is there any other model #?

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freitasm

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#439401 14-Feb-2011 19:15

If I understand correctly you can't connect your desktop to your network. It complains about the lack of ethernet controller?

What brand is this motherboard? you need to go to the manufacturer's website and download the ethernet drivers, or the network adapter drivers and install on your PC.

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annz1971

5 posts

Wannabe Geek

#439412 14-Feb-2011 19:27

hi yes i can connect laptop to wireless but not the desktop, in device manager it has a yellow ! i have tried the asus vga discs but cant seem to do it.....it says i need to install ethernet controller

annz1971

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Wannabe Geek

#439413 14-Feb-2011 19:27

where do i find out bout the motherboard??

Regs

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Snowflake

#439435 14-Feb-2011 20:10

in device manager, try and get the hardware ID's from the ethernet device. you do this by selecting the device and right-click, properties. there should be a details tab with a drop-down selector that contains "Hardware IDs". hardware ids will look something like this:

PCI\VEN_8086&DEV_10EA&SUBSYS_215317AA&REV_06
PCI\VEN_8086&DEV_10EA&SUBSYS_215317AA
PCI\VEN_8086&DEV_10EA&CC_020000
PCI\VEN_8086&DEV_10EA&CC_0200

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annz1971

5 posts

Wannabe Geek

#439452 14-Feb-2011 20:47

there is nothing under it like that just has the yellow !

webwat

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#441388 19-Feb-2011 01:43

Well its not the VGA driver, but the Asus disc might have network drivers on it in a different folder? I presume your desktop is the Asus machine that matches the disc... If you cant get it working, take the main box into a shop without all the attachments and just ask them to install a "LAN" card and plug the network cable into that instead of the original.

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trig42

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#441400 19-Feb-2011 07:34

You need the Motherboard, or Mainboard CD. That will have the ethernet driver on it.

Is your PC a big brand name one (like HP or Acer), or one built by a smaller OEM or by the local PC shop? If big brand, what is it's model number? If smaller shop, you will need to remove the side panel and get make and model of the motherboard - it will be printed on it somewhere quite obvious.

Is the sound going on your PC? Probably not if the Ethernet isn't working - you will also need motherboard driver CD for that (or to download them from Motherboard manufacturer).