iPhone not connecting wirelessly

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cldlr76

289 posts

Ultimate Geek

#96929 7-Feb-2012 21:22

Hi,

I have just bought an iPhone 4s on the telecom network and I can't get it to hold Network connection on my wireless network at home, it keeps reverting to 3G. My wife has a iPhone 4 on Vodafone and that stays connected to the wifi as does our iPad and our sons iPod touch

Anysuggestions on what the problem might be? Could it be the router (a free one from slingshot), or is it a telecom thing or maybe a 4s thing?

Thanks

johnr

19282 posts

Uber Geek
Inactive user

#578445 7-Feb-2012 21:32

If it was a router issue would it not happen to the other devices?

You could try a reset on the router but don't think that would help much (gamble)

CYaBro

4589 posts

Uber Geek

ID Verified

Trusted

#578452 7-Feb-2012 21:42

As a test try the wifi with the security turned off in the routers web config.

Opinions are my own and not the views of my employer.

DrCheese

382 posts

Ultimate Geek

Trusted

#578464 7-Feb-2012 22:02

Have you set you router up to only accept connections from certain devices with specific MAC addresses? This has caught me out several times when I buy new devices.

Try Settings > General > Reset > Reset Network Settings on your iPhone.

David.

Edit: In the time that you do have a WiFi connection, is your iPhone issued with a local IP address?

cldlr76

289 posts

Ultimate Geek

#578468 7-Feb-2012 22:14

DrCheese:

Edit: In the time that you do have a WiFi connection, is your iPhone issued with a local IP address?

Yeah it does get issued with a local ip address

DrCheese

382 posts

Ultimate Geek

Trusted

#578470 7-Feb-2012 22:17

cldlr76:
DrCheese:

Edit: In the time that you do have a WiFi connection, is your iPhone issued with a local IP address?

Yeah it does get issued with a local ip address

What happened when you reset the network settings?

David.

codyc1515

1598 posts

Uber Geek
Inactive user

#578500 7-Feb-2012 23:38

First make sure that you have updated to the latest iOS version (there has been problems with WiFi in the past), then if that doesn't work go to Reset Network Settings (sometimes this can help).