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kiwis

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#295324 21-Mar-2022 17:17
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https://www.youtube.com/watch?v=Cuy9GVy5Ecw&t=1s


I'm trying to install this at home. 


I've gone into my VF Ultra Hub and disabled 5Ghz Wifi and left on the 2.4Ghz. I've changed the name to something unique and connecting to this. 


Should this be enough? On this app I'm not getting anything other than 'scanning equipment'


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freitasm
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  #2889679 21-Mar-2022 17:32
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Not an answer but you shouldn't need to disable 5GHz or change your network name to connect any device.




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kiwis

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  #2889689 21-Mar-2022 17:54
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freitasm: Not an answer but you shouldn't need to disable 5GHz or change your network name to connect any device.

 

I don't even know what the difference is. But when 5Ghz is on, my phone doesn't show my the option for the network I want to connect to.

 

 


MaxineN
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  #2889698 21-Mar-2022 18:40
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It's not a 5GHz device so it's not going to show. However I'd keep it on.

Instead connect your phone to the 2.4GHz network temporarily and then try and pair the device.

As above you should not need to change the name or password just to get it to connect.

You could try shifting channels of the 2.4ghz network. Might have limited band range(signs of a el cheapo device).




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ANglEAUT
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  #2889701 21-Mar-2022 18:54
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kiwis: I don't even know what the difference is. ...

 

Have a look at this NETGEAR explanation:

 

  • The 2.4 GHz band provides the most coverage but transmits data at slower speeds.
  • The 5 GHz band provides less coverage but transmits data at faster speeds.

 





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freitasm
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  #2889705 21-Mar-2022 19:11
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You should have both 2.4 GHz and 5 GHz turned on. Regardless of this device requirements. Other devices will use the appropriate band.

 

Both bands should have the same name and password. Let the devices decide which one to connect to automatically.

 

If you can't see a 2.4 GHz network when pairing this device, you could temporarily turn 5 GHZ off, connect the device according to its instructions and then turn 5 GHz back on.





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MaxineN
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  #2889707 21-Mar-2022 19:17
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freitasm:

 

You should have both 2.4 GHz and 5 GHz turned on. Regardless of this device requirements. Other devices will use the appropriate band.

 

Both bands should have the same name and password. Let the devices decide which one to connect to automatically.

 

If you can't see a 2.4 GHz network when pairing this device, you could temporarily turn 5 GHZ off, connect the device according to its instructions and then turn 5 GHz back on.

 

 

 

 

VF ultra hub by default separates both 2.4 and 5GHz networks. Should be no need to turn it off as both are present.





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freitasm
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  #2889712 21-Mar-2022 19:28
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Separate as in have different names? Even easier - but still dumb as devices should roam between the bands...





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MaxineN
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  #2889713 21-Mar-2022 19:31
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freitasm:

 

Separate as in have different names? 

 

 

 

 

Yep. Different SSIDs.





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  #2889716 21-Mar-2022 20:21
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What a fu6ked up thread, don't disable 5GHz why would you do that. Many ISP provided routers set the 2.4 and 5Ghz SSID as totally separate networks, not sure why they do that, it's just dumb.

But regardless what are you trying to achieve, because it looks a bit I'll informed.

Note, past personal history has seen installation and setup of over 40,000 WAPS in an enterprise setting, just incase your thinking my comments are simply blowing out my arse

Cyril

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  #2889720 21-Mar-2022 20:31
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Just as an example where this can be difficult. My heatpump app on setup requires the phone be connected to 2.4ghz. The Google nest wifi doesn't differentiate/separate 2.4 and 5ghz so modern phones are always connected to 5ghz (unless you walk really far away).

To get setup I had to pull out an old phone that only connected to 2.4ghz wifi. Once setup the heatpump connected to the nest using 2.4ghz.

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  #2889722 21-Mar-2022 20:38
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That makes no sense, both bands presumably forward to the same underlying network, so which band your appliance and phone connect to is irrelevant assuming they have no blocking happening which would be odd.

Cyril

 
 
 
 

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MaxineN
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  #2889723 21-Mar-2022 20:42
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cyril7: That makes no sense, both bands presumably forward to the same underlying network, so which band your appliance and phone connect to is irrelevant assuming they have no blocking happening which would be odd.

Cyril

 

 

 

It makes no sense but my Xiaomi Rice cooker(I have one of those and I hate it) did the exact same thing until I separated my SSIDs on my A$U$ router. App wouldn't see the rice cooker. 

 

It's still the same network as you say and I absolutely believe you so 🤷‍♀️

 

I got a feeling that some consumer devices just HATE this and have no idea how to handle it.

 

 

 

I'm not a wifi expert but this has been my experience.





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bigmacpaddy
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  #2889732 21-Mar-2022 20:44
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Yep, I'm not sure if it's Googles fault for not allowing separation of the network or Panasonics fault for not being able to use the same credentials to connect to 2.4ghz when the phone is on 5ghz.

lxsw20
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  #2889739 21-Mar-2022 21:12
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I've come across a few IoT devices that refuse to connect if band steering is enabled.


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  #2889744 21-Mar-2022 21:21
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lxsw20:

I've come across a few IoT devices that refuse to connect if band steering is enabled.



Hi, that I can understand, but for a device to actually connect to an essid but then not forward to the underlying bridged network.....nah.

One thing to be fickle to connect at all, another thing to connect but not forward to the bridged network the wireless uses.

As for rice cookers as an IOT, clearly I am getting to old or somit.

Cyril

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