Acer E1-521 Webcam not detected

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angelcjac

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Wannabe Geek

#109235 15-Sep-2012 15:00

Hi

Any one help with what this would be up to?

Brand new Acer E1-521 with built in webcam.

Having issues with it not being detected?

Any idea where the drivers are? Or a safe site to download some new ones?

Cheers
Chels

gzt

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#686540 15-Sep-2012 21:16

is it shown in device manager under imaging devices heading?

is it shown in device manager under other devices with a question mark?

angelcjac

3 posts

Wannabe Geek

#686605 16-Sep-2012 09:25

It's not appearing in device manager at all :/

gzt

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#686611 16-Sep-2012 09:43

If you are using the software provided by Acer then drivers will be included automatically. I doubt it is a driver problem. You could try installing the webcam software from the application tab on the support page here:

http://support.acer.com/us/en/product/default.aspx?modelId=4277

but my guess is that is already on your system.

It is time to call Acer warranty.

sbiddle

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#686612 16-Sep-2012 09:43

Is the webcam enabled? A lot of PC's have a button/switch or keyboard shortcut to enable, so it would probably pay to read the manual first.