I got my Kobo from Whitcoulls, set it all up and bought some books, no problem using the Whitcoulls branded Kobo app.
Whitcoulls doesn't offer free books, I wanted Dracula by Bram Stroker so I got it from Kobo and tried transferring it, no luck so I downloaded the Kobo desktop app and signed in. This then overwrote my Kobo with Dracula but removed my Whitcoulls books so I re-downloaded the Whitcoulls version of the app to get my books back.
I then decided to try Adobe Digital Additions, I downloaded this and registered but it won't authorise my Kobo so I can't copy anything to it. I read to re install ADE and factory reset my Kobo. However when my Kobo re-loaded I signed in but it signed in as Kobo not Whitcoulls (log in username is the same email) and loaded Dracula again and removed my other books. Also ADE still isn't picking up my Kobo to authorise it when I plug it in.
I don't understand why Whitoculls and Kobo have two log ins for the app thus overwrite each other. I also have no idea who to get ADE working so I can at least have all my books together.
Also why does it work as a Whitcoulls Kobo and my Whitcoulls books but if I sign out and back in it switched to the Kobo site books????? If I sue the Kobo app it has the Kobo store books but then if I browse the books to buy its Whitcoulls yet my Whitcoulls book were removed.
Thank you guys, really appreciate it,