new dishwasher not working consistently

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sxz

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#146848 30-May-2014 20:02

We have just had a new Parmco slim dishwasher installed by a plumber.

It ran fine when the plumber tested it, then when first used, we struck a problem. Seemed to be starting its process fine, but before the first rinse cycle it would stop and beep thirty times, drain, and nothing. We tried everything we could think of, and same result.

Then next day it worked fine, and worked fine for maybe 5 days. Now we get the same stop, drain and beep.

Does anyone have any suggestions we could try before Parmco reopen on Tuesday for me to ring them?

I thought it could possibly be to do with either water pressure, or the powder lid not opening. Could these cause problems?

Cheers guys

mattwnz

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#1056809 30-May-2014 20:05

Never had a problem like that with any dishwasher I have owned. I am guessing the beeps are an error code, is that in the instructions? Or google the beeps.

sxz

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#1056812 30-May-2014 20:07

Not an error code I could see in the instructions. There was one in there in relation to low water pressure, but it was a different code. I have tried googling the beeps but couldn't find anything, its a lesser known model I guess.

Our water pressure is very good, so I guess its possible the plumber put the new tap in a bad way that restricted the pressure too much...

mattwnz

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#1056817 30-May-2014 20:13

sxz: Not an error code I could see in the instructions. There was one in there in relation to low water pressure, but it was a different code. I have tried googling the beeps but couldn't find anything, its a lesser known model I guess.

Our water pressure is very good, so I guess its possible the plumber put the new tap in a bad way that restricted the pressure too much...

I can't see the brand being sold in any other country. Are they a rebadge of another brand? If you can find out the that, you maybe able to find more information.

sxz

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#1056834 30-May-2014 20:27

Apparently they are made in NZ, but are not commonly known because they sell mostly to builders/developers, not consumers (according to guyin the shop)

sxz

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#1056854 30-May-2014 20:45

You wouldn't f'ing believe it.

I think I have found the problem. Turned off the water and got the same error message. Disconnected the water inlet, and see this:

There was a wad of plastic balled up at the end of the new tap the plumber installed. Removed it, reconnected, turned it on, and could audibly hear the water going into the dishwasher in a way I never had before. What a bugger of a thing for a plumber to miss!

Glad it was such an easy fix and a little annoyed I waited a week of dishwasher working/not working/working again before looking into it myself...

Fingers crossed we didn't damage it trying to make it run without water

robjg63

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#1056868 30-May-2014 21:03

Be proud and pat yourself on the back!
Dont beat yourself up that it took you a couple of days to resolve it.
Well done!

Plumber needs a kick up the *rse though....

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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Batman

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#1056902 30-May-2014 22:34

you sure he's a plumber? just coz they charge you plumber rates does not mean they know what they're doing

Bung

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#1056920 30-May-2014 23:28

I've heard of pushing a small wad of white bread up an open pipe to stop the residual water dripping. When everything is connected the high pressure water will flush the bread out through ordinary non filter taps. Maybe he ate the bread and used the bag.

tchart

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#1056945 31-May-2014 08:35

Could also be some protective film from inside the dishwasher. Probably came loose after the first cycle.

Goosey

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#1056949 31-May-2014 08:58

tchart: Could also be some protective film from inside the dishwasher. Probably came loose after the first cycle.

inlet valve buddy, not waste pipe.