Gigaset Service

Forums › Gadgets, robotics, home automation, electronics (including wearables) › Gigaset Service

lemuzz

70 posts

Master Geek

#169680 22-Mar-2015 20:25

I dont know the forum to post this in, but I would like to know where I can get service for , or new charger for a Gigaset AS28H cordless hand set in NZ

knoydart

904 posts

Ultimate Geek

Trusted

#1265345 22-Mar-2015 20:41

Maybe use the NZ contact page on the Gigaset website?

chevrolux

4962 posts

Uber Geek
Inactive user

#1265357 22-Mar-2015 21:35

Atlas Gentech are the main suppliers for Gigaset. Might be hard to deal with them if you aren't a reseller.

Where did you buy it?

lemuzz

70 posts

Master Geek

#1265422 23-Mar-2015 07:58

chevrolux: Atlas Gentech are the main suppliers for Gigaset. Might be hard to deal with them if you aren't a reseller.

Where did you buy it?

Harvey Norman Christchurch in 2010, but I don't think they handle them now.

lemuzz

70 posts

Master Geek

#1266941 24-Mar-2015 15:55

chevrolux: Atlas Gentech are the main suppliers for Gigaset. Might be hard to deal with them if you aren't a reseller.

Where did you buy it?

Contacted Atlas Gentech yesterday afternoon. Yes they had a new charger . Received it this morning before 8.00am There wasn't even an invoice for it or even the courier cost. In my mind Gigaset phones are exceptional quality and the service from Atlas Gentech cannot be faulted.

grant_k

3539 posts

Uber Geek

Trusted

#1266943 24-Mar-2015 15:57

lemuzz: Contacted Atlas Gentech yesterday afternoon. Yes they had a new charger . Received it this morning before 8.00am There wasn't even an invoice for it or even the courier cost. In my mind Gigaset phones are exceptional quality and the service from Atlas Gentech cannot be faulted.

I've been very impressed with my Gigaset phones too, and it's great to hear of the exceptional service you got from Atlas Gentech.

chevrolux

4962 posts

Uber Geek
Inactive user

#1267047 24-Mar-2015 17:34

Good to hear Atlas Gentech sorted it for you. I've been dealing with them for close to 5 years now and have zero complaints.