Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


15 posts

Geek


Topic # 185681 1-Dec-2015 16:21
Send private message

Hi everyone,

I bought my Galaxy Gear S2 Classic from Ebay to pair with my Galaxy S6 about a month ago.

It had been working fine until the Gear S2 got its software updated about a week ago. The initial issue was battery drain, it drained it's battery within 24 hours! So I went to the setting for a reset. I chose 'light reset' rather than 'factory reset'.

On Gear S2, I could see that my Gear has reactivation enabled and it asked me to log in my same Samsung Account on Gear app.

In the setting up process through Gear app, it seemed ok until I tried to log in my Samsung Account. However, the process of settingup stoped here. After about 5 mins of 'Please wait...', it goes back to signin page. I have not been able to get solution for this from Samsung service centre or local service centre.

My Samsung Account login details are correct, as I could see Gear S2 in my products after log in to Samsung account web.

Has anyone experienced what I am having? Would you please advise me how to solve this logging-in issue?

Cheers,

Create new topic
2860 posts

Uber Geek
+1 received by user: 683

Trusted
Subscriber

  Reply # 1438785 1-Dec-2015 18:14
Send private message

can you try to switch off reactivation in gear app. 


seems common check out XDA




Galaxy S8

 

Garmin  Vivoactive 3






15 posts

Geek


  Reply # 1438944 1-Dec-2015 22:34
Send private message

jeffnz: can you try to switch off reactivation in gear app. 


seems common check out XDA


Thank you jeffnz,

Yes I had been there, but the issue I am having is quite different.  

I purchased my Gear s2 classic brand new and had been paired with my S6 perfectly until I reset Gear s2 classic (light reset on Gear S2 Classic).  Because setting up process has not completed yet, I can not go into Gear app to change anything.  Gear S2 setting up is stuck at Samsung Account login.  

As Samsung customer service suggested, I have just done a factory reset for my Galaxy s6 and tried to setup Gear S2 through Gear app on S6.  But the issue has not gone.  Still 'Please wait...' about 5-6 mins then goes back to Samsung Account login.  

I do not think it is about reactivation lock.  On Samsung website, I logged in Samsung account with same email address and password and then clicked My Products.  I could see there Galaxy Gear S2 Classic.  Basically, I should be able to login Samsung Account with the same email and passwords on Gear app on my S6.

Does anyone having a similar issue?







15 posts

Geek


  Reply # 1439629 3-Dec-2015 00:37
Send private message

[update]

I did try to set up my Gear s2 classic with my wife's Note 3 today.  Surprisingly, I was able to set it up with Note 3 without a hiccup.  There is no difference what I did on both Galaxy S6 and Note 3.  Very strange.  It looks like my Galaxy S6 is at fault somehow.

My Galaxy S6 had a terrible reception issue.  Samsung call center could not help.  I even sent it to service center for inspection through Spark, but it returned as they could not replicate the issue.  The issue persisted.  In the end, I had to set up a signal booster in my home.  It was about 2~3 months of dropping calls and missed calls and frustration of not being able to fix it by Samsung, Spark nor myself.

I will send it to Samsung authorised service center through Spark tomorrow.  



1 post

Wannabe Geek


  Reply # 1468114 12-Jan-2016 03:10
Send private message

Hey, I am having the exact same problem. ¿did you find a solution?



15 posts

Geek


  Reply # 1468348 12-Jan-2016 11:55
Send private message

nicolasmunozm: Hey, I am having the exact same problem. ¿did you find a solution?


The Samsung authorised service center could not replicate the issue on my Galaxy S6.  The problem is still there.  At the moment I have disabled the reactivation lock.  I just went to Setting>Find my Gear on Samsung Gear app and tried to enable Reactivation lock, but not possible to log in (5mins of 'Please Wait' box and goes back to login page).

Reactivation lock is a great idea and neat feature, but I could not enable it.  



Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.