Samsung smart TV Jumps to Adverts during playback

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mdooher

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#196810 13-Jun-2016 16:38

Ok, I thought I was dreaming ... Here I am sitting watching a DVD on my Samsung TV and WHAM, It flicks over to an advert about an upcoming movie on Netflix. The only way to stop the advert looping was to turn off the TV.

A bit of goggling tells me this is a FEATURE... WTF

I mean I was somewhat annoyed when Samsung decided to remove Skype support from the TV (the reason I purchased it in the first place) but this is just going too far. Who in their right mind would even consider this a feature? When I put a DVD in my player I want to watch an advert free movie, not an advert featuring Adam Sandler.

My Google search tells me I should be able to disable it.. I'll give it a go tonight, but why should I have to. This combined with the fact that the software on the thing is nothing better than a beta release has put me off them for life.

Matthew

chimera

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#1571296 13-Jun-2016 20:50

"Smart" TV huh? Its certainly smart from the marketing teams point of view!

And *that* is why hackers are born!

Just look at the top and right of your screen while you're reading this right now. Advertising is EVERYWHERE! You probably weren't even consciously aware of the ad's until I pointed them out.

Not disagreeing with the stupidity of it - but people pay big bucks to get your eyes on their sh#$%!

jamesrt

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#1571321 13-Jun-2016 21:29

chimera: Just look at the top and right of your screen while you're reading this right now. Advertising is EVERYWHERE!

Not sure what I'm supposed to be seeing on the top right:

Doesn't look like advertising to me....

:-)

chimera

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#1571325 13-Jun-2016 21:35

jamesrt:

chimera: Just look at the top and right of your screen while you're reading this right now. Advertising is EVERYWHERE!

Not sure what I'm supposed to be seeing on the top right:

Doesn't look like advertising to me....

:-)

You pay one way or another

Subscribe for $25 or look at ad's!

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mdooher

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#1571426 14-Jun-2016 08:59

Ok, well Mr Google was wrong, I can't see a way to opt out of Yahoo's terms and conditions... basically by using the TV I am agreeing to them. The last page of the agreement says I can opt out by uninstalling the "yahoo Apps" but you can't uninstall preloaded apps from the smart hub.

I think I might simply go to the retailer and ask them to fix my "malfunctioning" TV I think any reasonable person would think if they set a TV to HDMI 2 it should stay on that setting at least long enough to watch an entire DVD

Matthew

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#1571429 14-Jun-2016 09:10

And threads like this make me glad I missed the Smart TV boat :D In saying that, once our two large screens die, I guess I wont have a choice but to get a smart TV :(

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#1571485 14-Jun-2016 09:40

mdooher:

Ok, well Mr Google was wrong, I can't see a way to opt out of Yahoo's terms and conditions... basically by using the TV I am agreeing to them. The last page of the agreement says I can opt out by uninstalling the "yahoo Apps" but you can't uninstall preloaded apps from the smart hub.

No but apparently you can disable it by unchecking the yahoo priavcy policy opt in,

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mdooher

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#1571487 14-Jun-2016 09:44

I cant find any checkbox... Or place I can opt out etc.

Matthew

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#1571491 14-Jun-2016 09:53

This could get interesting. If it started replacing the adds on broadcast TV with its own adds. Even better if it could replace those annoying copyright notices that DVDs always have.

If the retailer doesn't want to or can't fix it. Make them pay for a router that can do DNS redirection. So you can modify all of the DNS queries for the add servers to goto 127.0.0.1

wellygary

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#1571493 14-Jun-2016 09:58

mdooher: I cant find any checkbox... Or place I can opt out etc.

http://www.theverge.com/2015/2/11/8017771/samsung-smart-tvs-inserting-unwanted-ads

"We are working with Yahoo to create an opt-in screen prompt specific to their service as soon as possible," Samsung told Business Insider, adding that to disable them users should "press Menu on your Samsung Remote and scroll to Smart Hub > Terms & Policy > Yahoo Privacy Policy. Scroll to 'I disagree with the Yahoo Privacy Notice' and you can toggle the option on to opt-out."

mdooher

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#1571499 14-Jun-2016 10:12

Works up to the last part, you can scroll through the 85 page agreement. The only option is "close"

Matthew

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#1571500 14-Jun-2016 10:15

mdooher:

Ok, I thought I was dreaming ... Here I am sitting watching a DVD on my Samsung TV and WHAM, It flicks over to an advert about an upcoming movie on Netflix. The only way to stop the advert looping was to turn off the TV.

A bit of goggling tells me this is a FEATURE... WTF

I mean I was somewhat annoyed when Samsung decided to remove Skype support from the TV (the reason I purchased it in the first place) but this is just going too far. Who in their right mind would even consider this a feature? When I put a DVD in my player I want to watch an advert free movie, not an advert featuring Adam Sandler.

My Google search tells me I should be able to disable it.. I'll give it a go tonight, but why should I have to. This combined with the fact that the software on the thing is nothing better than a beta release has put me off them for life.

I wouldn't buy a TV that did that. Good to know.

If every TV ends up doing that....I'll watch content on my Linux PC or my Mac (because Win10 wants to push ads at me, right?)

Even if there is a switch to disable it you're one firmware update away from possibly having that removed.....

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#1571501 14-Jun-2016 10:16

It's a Yahoo service anything less than utmost annoying crap and it just wouldn't be a yahoo service

floydbloke

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#1571583 14-Jun-2016 12:15

wellygary:

mdooher: I cant find any checkbox... Or place I can opt out etc.

http://www.theverge.com/2015/2/11/8017771/samsung-smart-tvs-inserting-unwanted-ads

"We are working with Yahoo to create an opt-in screen prompt specific to their service as soon as possible," Samsung told Business Insider, adding that to disable them users should "press Menu on your Samsung Remote and scroll to Smart Hub > Terms & Policy > Yahoo Privacy Policy. Scroll to 'I disagree with the Yahoo Privacy Notice' and you can toggle the option on to opt-out."

That article is 16 months old. I'm surprised we haven't seen more mention of this 'feature' here on GZ or elsewhere for that matter.

@mdooher , you don't mention if this is a new TV or one you've had for a while and it has just started doing it. Have you tried to do a firmware update?

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mdooher

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#1571586 14-Jun-2016 12:21

It's almost a year old, and has the latest updates. I think it has only been doing it a short time, I didn't believe my wife when she told me about it the first time.

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#1571601 14-Jun-2016 12:45

mdooher: It's almost a year old, and has the latest updates. I think it has only been doing it a short time, I didn't believe my wife when she told me about it the first time.

How b****y annoying. Indeed, I agree it's time to give the retailer a call. Keep us posted on what they say and do.

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