htc vive $USD 989 of tax and shipment fees to NZ?

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Kilack

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Topic # 198970 29-Jul-2016 20:51

Just went to the website... was interested to see how much was the cost..

$usd 825 for NZ

Estimated shipping & Handling with tax: US$ 989.08

Sub-Total : US$ 1,814.30

Ummm, what?

So I went a step further just to check what they actually wanted to put through and yes they were going to charge that to paypal...

How on earth do they come up with 989 dollars of tax and shipping to NZ?

LennonNZ

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Reply # 1601082 29-Jul-2016 21:31

I just talked to their Live Chat

They said that is the Cost and it includes NZ GST as well.

I said it would be cheaper to fly to the states and Buy one...

They had no comment on this..

If I said I was in the states its $799 US

If I was in Australia its $817.27 US + $201 US

If I said I was in NZ it says its $825 US + $989 US Shipping and Tax

Err.. They have the worse pricing ever.....

Also it says on their web site: Product price does not include fees or taxes so they are ripping New Zealanders off and their live support have no idea what they are talking about.

LostBoyNZ

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Reply # 1601140 29-Jul-2016 23:24

Back on Tuesday I questioned them on the same problem, also via Live Chat. I was told "I see, we do apologize for the inconvenience, as of right now, we are having an issue with our vive webpage regarding the incorrect prize that is showing, our IT department is already aware of this and we do apologize for the inconvenience that this caused you."

I'd love to know how a pricing issue is still there 3 days later though :/

Aside from that, if anyone would like to try the Vive, just let me know. I rent them :)

Kyanar

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Reply # 1601144 30-Jul-2016 00:31

LennonNZ:

Also it says on their web site: Product price does not include fees or taxes so they are ripping New Zealanders off and their live support have no idea what they are talking about.

It actually says that fees and taxes are included in the shipping costs which I assume means that they are using a shipper like DHL who prepay customs charges, GST and duty. That would explain at least a couple of hundred of the charges but not over $900.

richms

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Reply # 1601172 30-Jul-2016 06:06

Aus has a better GST threshold than NZ, so that would be why it is so much cheaper there than here.

At that price its almost worth having it shipped to a mate in AU, then flying over to pick it up.

Richard rich.ms

sbiddle

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Reply # 1601211 30-Jul-2016 09:35

Just remember that US pricing also excludes US sales tax which varies by state (and there are only a couple of states that are tax free).

While that doesn't change the issue here which is clearly a mistake, lots of people forget about this when they're comparing prices as all US prices are advertised excl sales tax.

LostBoyNZ

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Reply # 1601225 30-Jul-2016 09:59

I just checked back and the shipping the tax previously was US$ 118.58, making the total US$ 1,067.58 for the NZ Vive.

Here's hoping it returns to that shortly :)

LennonNZ

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Reply # 1601250 30-Jul-2016 10:50

It says on their order page (when you check out)

"Available for shipping within New Zealand
This order is shipped from outside of New Zealand so applicable customs entry fees, duty taxes and sales taxes may be charged upon delivery.
Product price does not include fees or taxes. Fees or taxes are included in the shipping fee."

So Pay $1814.30

+tax and Duty of about $450 NZ

LostBoyNZ

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Reply # 1601252 30-Jul-2016 11:00

Ah it does say that, but I think that's a left over from the original launch. About a month or so after they started shipping, they fixed the issues with GST. Earlier, HTC was charging GST in the original price for NZ, but not specifically mentioning it. So they'd get stopped by customs.

Since they changed things around though, the NZ pricing does include GST and none of the headsets should get stopped by customs.

It's made confusing by them still leaving that text in there though, and obviously I can't personally guarantee it myself but I can say headsets haven't been stopped by customs for GST for a long time now, thankfully.

LennonNZ

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Reply # 1601326 30-Jul-2016 12:50

I can only go by what I see on the order page.

I would not buy one (and most other people probably in NZ would not buy one) due to the listed price+shipping.

Getting 1 response with Live chat that the price is what it is and then live chat saying something else completely different shows how much internally they can't even get their story correct.

LennonNZ

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Reply # 1603859 3-Aug-2016 21:42

They have partly Fixed the price (kinda)

Choose VIVE-NZ and then choose to ship to New Zealand

US$ 825.22+US$ 219.78 Shipping

Total:US$ 1,045.00

But better.

Order the VIVE-AU and ship to New Zealand :-)

Only US$ 817.27 (Total Price)

LostBoyNZ

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Reply # 1603860 3-Aug-2016 21:44

haha it'd be interesting to see if the Vive-AU and ship to NZ gets stung with customs, or if it gets through. Would be great if it does!

US$ 1,045 is a little cheaper than they used to be though, at least.

LennonNZ

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Reply # 1603898 3-Aug-2016 22:00

It still says :

This order is shipped from outside of New Zealand so applicable customs entry fees, duty taxes and sales taxes may be charged upon delivery.
Product price does not include fees or taxes. Fees or taxes are included in the shipping fee.

So you will still have to pay Duty + GST

freitasm

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Reply # 1685293 9-Dec-2016 13:47

These are now available from Noel Leeming.

The ultimate gift for virtual reality fanatics has hit the shops in time for Christmas - HTC Vive is now on sale online and at 16 Noel Leeming stores throughout New Zealand.

HTC Vive, the most immersive virtual reality experience available worldwide, is now available from Noel Leeming at $1,799 for a bundle that includes the HTC Vive consumer edition, two tripods and a headset. The price is valid until 24 December and users will need a suitable computer system to run it. Also now available from Noel Leeming is a range of HTC headsets including their flagship HTC 10.

Unlike current VR software and headsets on the market, HTC Vive allows people to walk around and interact with the environment around them. While other VR headsets deliver a passive and stationary experience, HTC Vive is an immersive experience that uses wireless controllers to deliver a sense of touch, plus high end graphics and 360-degree motion tracking.

Noel Leeming Executive General Manager of Merchandise Jason Bell says he expects the HTC Vive will appeal to gamers, those looking for a virtual reality thrill, plus those who like being at the forefront of new technology.

“We’re thrilled to be able to make the HTC Vive widely available throughout the country in time for Christmas. It’s the ultimate technology toy for 2016,” says Mr Bell.

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