help disabling alarm - alarm panel is DSC PC1555RKZ

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NightStalker

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#214736 25-May-2017 20:30

recently moved to a new property

was given the existing alarm code.
entered code and nothing happened
entered code and pressed 2 for 2 seconds (under the 5 functions it is the only number listed and is labelled as away) - this seemed to arm the alarm with the usual beeping to get out of the building in a given time.
all good so far.

re-entered property and entered alarm code - doesn't work.
have tried all sorts of things but cant figure out how to disarm the alarm.

currently I have black tape over the sensors but would prefer to disable the alarm properly

I've been going over the manual but its more focused on the fancier LCD models.

I might be doing/missing something stupid eg enter pin and hold "xwyz for" 2 seconds but would be grateful for any GZers input or else I will need a pro to fix it.

RunningMan

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#1788367 25-May-2017 20:43

code then # key?

Virgil

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#1788392 25-May-2017 21:24

The manuals seem pretty specific, in that you should enter only the code numbers and nothing else, and it should disarm.

Is it possible the code you have is the Master Code, which does not operate as a regular Access Code? In this case, try following the manuals to create your own access code to use to disarm.

NightStalker

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#1788751 26-May-2017 13:57

Thanks for the input

I have tried a few of those things (creating new code etc) but it just beeps and doesn't let me do anything- probably due to being armed.
Will have to get someone to look at.

evnafets

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#1788807 26-May-2017 15:35

Sounds like the code you have doesn't work. Pressing 2 (Away) armed the system because of this section of page 7:

Function Keys (Not available on the PC1555RKZ)
The keypads have five function keys – marked Stay, Away, Chime, Reset and Exit – which allow easy
single-button activation of the most commonly used features. If your installer has enabled these keys, you can
execute their programmed function by pressing and holding the corresponding key for two seconds.
For information regarding the operation of the function keys, talk to your alarm installer.

JaseNZ

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#1788831 26-May-2017 16:31

Follow this , it will reset your system back to factory settings then you can set it up how you want. Follow the hardware reset not the software one.

https://drive.google.com/file/d/0B4N7L3nKeTl-X00wOFdlWEFURTQ/view

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NightStalker

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#1788852 26-May-2017 17:22

evnafets:

Sounds like the code you have doesn't work. Pressing 2 (Away) armed the system because of this section of page 7:

Function Keys (Not available on the PC1555RKZ)
The keypads have five function keys – marked Stay, Away, Chime, Reset and Exit – which allow easy
single-button activation of the most commonly used features. If your installer has enabled these keys, you can
execute their programmed function by pressing and holding the corresponding key for two seconds.
For information regarding the operation of the function keys, talk to your alarm installer.

Actually hadn't thought about that - assumed property management (to their knowledge) had the correct code.
by pressing "away" I thought I had just restarted the exit timer but your way of thinking makes sense. I was ".....doing/missing something stupid "

Thanks @Mspec - I'm tempted to reset it but I'll think I pass it back to the property managers to fix.

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neb

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#1790258 27-May-2017 15:12

Mspec:
Follow this , it will reset your system back to factory settings then you can set it up how you want. Follow the hardware reset not the software one.

https://drive.google.com/file/d/0B4N7L3nKeTl-X00wOFdlWEFURTQ/view

I can attest that this works great, a friend of mine used it all the time before he took too long doing it and got caught.