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3702 posts

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#230288 16-Feb-2018 21:28
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This is our 4th pair. The budget ones with mic and mute button. One ear piece dies. 3/4 for us. Cant find the receipt for this one, but puts me off PBTech in general.


Do yourself a favour and import yourself of Aliexpress. I can post a link to really well reviewed headphone for about the same price we pay for these Xiaomi Mi headphones.


Really annoyed, I thought the last 2 which they argued over replacing was just bad luck. Ive not got the receipt for these 4 week old ones, they are just rubbish.


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1527 posts

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  #1959359 16-Feb-2018 22:08
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I suspect you are talking about the $15 pair, in which case you can't expect much for that. They come with a 1 year warranty so you could just take it back if they fail. If you don't have the receipt then it's really not PBTech's fault for not helping you.


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  #1959377 16-Feb-2018 22:53
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I've got these for both my mum and sister and they've lasted pretty well (especially my sister who's pretty hard on them). I've also got the $69 pair which have been great.






 
 
 
 


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  #1959438 17-Feb-2018 07:00
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@tealeaf How much did you pay?

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  #1959454 17-Feb-2018 08:11
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I agree with lNomNoml

 

Not really PB Tech's fault here. If it is a dodgy product then it wouldn't matter where you bought them from. PB Tech aren't responsible for where the receipt ended up.

 

The title should read "Xiaomi headphones model XXX have build issues". Putting PB Tech in the title is unfair.

 

Cheers, Matt.





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  #1959481 17-Feb-2018 09:34
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I lose receipts regularly, I now take a picture in the shop with my phone and it is backed up when I connect to wifi.

 

John





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  #1959484 17-Feb-2018 09:38
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I’ve found pbtech to be excellent. I don’t bother keeping receipts, but do ask them to record my purchase against my account ( even when paying by ‘cash’), so that if something does go wrong I have proof of purchase





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  #1959486 17-Feb-2018 09:41
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It sounds to me like there may be a history here. I have only bought something once from PB Tech and I was put off by the on-line procedure, which kept adding charges to the price in steps instead of showing the total from the beginning. I thought they were being sneaky so haven't gone back.

 

 





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  #1959487 17-Feb-2018 09:43
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@tealeaf another misguided rant. Pbtech aren't responsible for the manufacture of your items, they are the retailer. They aren't obliged to look after your warranty if you don't keep your receipt. Take a photo of your receipt if you are the forgetful type (like me).

 

Perhaps you should consider your post content more carefully and find a more appropriate title in general.

 

In general, if I had 2-3 failures from the same set of equipment, common sense would have had me ask for a refund and buy a different model/make etc. 

 

 

 

 

 

 


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  #1959491 17-Feb-2018 10:09
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@TeaLeaf: Do yourself a favour and import yourself of Aliexpress. I can post a link to really well reviewed headphone for about the same price we pay for these Xiaomi Mi headphones.

 

 

What makes you think that importing from Aliexpress will 1. make the product faults disappear and 2. make it easier for you to get a replacement from the other side of the world, without local support from CGA?





 

 

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  #1959554 17-Feb-2018 11:56
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Yes change the title if you can, Im not blaming PB, Im blaming this model breaking so many times. Its not their fault but I wouldnt stock them. The higher end Xiaomi earbuds are pretty good.

 

As for aliexpress, because I know how high end $20 can get you on AE.

 

I didnt buy these buy the way, the Mrs did, asked her for receipt, grrr. I might see if it shows up on her bank statement in December.




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  #1959576 17-Feb-2018 12:23
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I blame the Mrs just as much as anybody, she knows the ones we bought for family broke. So Im not sure why she bought me these. Her ones however, after she returned a faulty pair, are still going strong, and for $15 and no importing hassle sound pretty sweet.

I was just a bit mad as I was in bed watching a movie on the phone when they decided to go haha, now Im just using my T2s from the gaming room everywhere until I import a new pair for the bedroom/going on flights etc.

 

For $20 you can get headies that will rival $150 brand name in ears.

 

Personally I think for $40usd you cant beat the Tin Audio T2s, I game with these. Brilliant. I have some audio technica 700s over ears but prefer in ears.

 

Anyway most of these you can get on Ali Express.

 

https://audiobudget.com/leaderboard/iem

 

 

 

https://audiobudget.com/product/TINAudio/T2

 

 


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  #1959714 17-Feb-2018 20:42
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TeaLeaf:

 

For $20 you can get headies that will rival $150 brand name in ears.

 

 

Well, as someone who has listened to a lot of headphones and owned a lot, I'd be pretty surprised if that were actually true. Anything is possible, I guess. 

 

Still doesn't mean warranty would be better or less difficult than buying from a local retailer. 

 

PB Tech carry a MASSIVE number of SKU's, probably as many or more than any other electronics retailer, if they had people checking on the failure rate of every sku and refusing to stock them going forward, thier costs would be a lot higher. 

 

Sometimes batches can be faulty, depending on the geographical spread of the items from a batch being sold, the failure rate may not be easily detectable. 

 

I don't consider it reasonable to expect this. 

 

 

 

 


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  #1959716 17-Feb-2018 20:48
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$10 headphones?



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  #1960842 20-Feb-2018 11:41
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networkn:

 

TeaLeaf:

 

For $20 you can get headies that will rival $150 brand name in ears.

 

 

Well, as someone who has listened to a lot of headphones and owned a lot, I'd be pretty surprised if that were actually true. Anything is possible, I guess. 

 

 

Yeah I was a doubter in it too being a bit of an audiophile (not so much these days). Ive got high end Audio Tecnicas etc, and I was shocked what you can get on the asian market for next to nothing price wise.

 

Check out that website I linked and the various earphones. Also check out the forum for other peoples thoughts.

 

Thanks for changing the title Mr Grand Master site owner.

 

I think the Mrs just thought she would get me a pair as a xmas stocking filler as she has had no issues with hers. But the 2 prior pairs I bought for family broke, one pair twice. So I went for refund. However some of the higher end Xiaomis sound amazing for the money. But not compared to the pair I linked.

 

What I liked about that site is the reviews give you a good quick guide in what type they are, ie bass, treble, mids etc.


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  #1960910 20-Feb-2018 12:22
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As a purchaser of a huge amount of Xiaomi product I'm a little dubious on the report of 4 pairs failing.

 

I've had a set of $15 Xiaomi headphones for 3 years now and they still rival my $80 Sony set.

 

 

 

Any headphones will fall apart if you don't take care of them, big brands included.

 

 

 

As stated before, no fault of PBtech, they're providing a budget product so expectation must be set accordingly.


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