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Topic # 230332 19-Feb-2018 15:51
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Imagine an online market place where you can explore and learn about a diverse range of New Zealand-supported products to help you connect, manage and control your energy.

This is what the Energyhub, launched by Genesis, is offering New Zealanders.

The hub, which is currently a pilot, is the latest example of how Genesis is ‘co-creating’ with its customers to help them reimagine energy.

Genesis executive general manager digital and technology Jennifer believes “Energyhub will help customers discover the convenience of a connected home.

“It’s a portal of New Zealand-supported smart technology from trusted and world-leading brands enabling you to connect, manage and control your energy.”

“Here you’ll find everything energy-related for use in and around your home, from solar packages to home energy monitors, electric vehicles, home security, lighting, kitchen whiteware and audio gear

“Eventually you’ll even be able to buy lightbulbs here – though they’ll be nothing like the old incandescent globes we’ve traditionally used to light up our homes,” says Cherrington-Mowat.

As well as learning about what products and services are on offer, Cherrington-Mowat says that Energyhub users can also talk about their experiences with these same products, sharing their insights, tips and stories – all on the one website.

“Genesis is changing, and we’re working hard to make sure our customers show us what this change needs to look like.”

Cherrington-Mowat is looking forward to seeing how visitors to the hub interact with it, “we’ll be keeping an eye on what’s popular and what’s not and asking for feedback – all of this will help us determine future features for the hub.”

Other major initiatives launched by Genesis over the past two years also involve bringing customers together to share their energy experiences and insights.

“In the south Wairarapa, our Local Energy Project is a test-bed for new approaches to energy use, management and storage and has been running for one year.

“Around 20,000 customers are participating in Energy IQ, designed to help customers plan and manage their energy use.

Cherrington-Mowat says the insights delivered by these various initiatives will help Genesis offer all its customers new choices and possibilities when it comes to managing their energy.

 





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  Reply # 1960443 19-Feb-2018 16:41
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Not sure if its just the way Chrome works but the site has a bit of a glitch in it: When you click on Browse Products then select an item with a sub-menu you have to somehow make the box scroll over to see the new options.


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  Reply # 1960464 19-Feb-2018 17:13
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Anything interesting on there? I’ve been on that energy iq trial, didn’t notice much difference in their regular estimates to be honest, and still didn’t give great reporting options so never went back on.




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  Reply # 1961375 21-Feb-2018 09:59
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Hi DjShadow,

 

 

 

Stu from Genesis here.

 

 

 

Thank you for your feedback. We have made changes to the site which has addressed this issue.  This Pilot site (also known as a Beta) is not the final version of Energyhub. We know it needs some refining and tweaking and we want to work with you, to co-create Energyhub (Genesisenergyhub.co.nz)

 

 

 

We have set up a Feedback tab on the site where we invite you to tell us what you think. Specifically, we want to know what other products you would like to know about and, what features you would like added to the site.

 

 

 

Thanks again  for your feedback,

 

 

 

Stu


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  Reply # 1961384 21-Feb-2018 10:12
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Stumac:

 

Hi DjShadow,

 

 

 

Stu from Genesis here.

 

 

 

Thank you for your feedback. We have made changes to the site which has addressed this issue.  This Pilot site (also known as a Beta) is not the final version of Energyhub. We know it needs some refining and tweaking and we want to work with you, to co-create Energyhub (Genesisenergyhub.co.nz)

 

 

 

We have set up a Feedback tab on the site where we invite you to tell us what you think. Specifically, we want to know what other products you would like to know about and, what features you would like added to the site.

 

 

 

Thanks again  for your feedback,

 

 

 

Stu

 

 

PRICE on category pages. I don't want to click each ebike to see it's RRP.





helping others at evgenyk.nz


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  Reply # 1961674 21-Feb-2018 16:05
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How about Genesis Energy just provide an energy consumption monitor with real time readings direct from the smart meter?

 

Rather than a new website where they are obviously more interested in trying to flog stuff.

 

Their crappy energy customer app/website only gives an hourly consumption graph where all the information is three days old!

 

In the UK every smart meter installation has to come with a "free" In Home display that gives "near real time" read outs.   


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Genesis Energy

  Reply # 1961692 21-Feb-2018 16:37
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Hi Kobiak, 

 

Thank you for the great feedback. We have made some changes and now display pricing (where available) on the category pages.

 

We appreciate that you have taken the time to help us create Energyhub.

 

Many thanks,

 

Stu


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