Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

543 posts

Ultimate Geek
+1 received by user: 18

Topic # 232003 25-Mar-2018 11:17
Send private message

So I just bought a Nest outdoor camera (the 1080p one) and it's great and all as in usability, but the video quality is terrible. Whenever a few trees move everything becomes blocky and a blurry mess, not to mention when a person walks by, you can't ID them as there whole body and face are blocks off mess. I checked the network traffic the camera was doing, it's only uploading about ~100KB/s give or take ~20KB/s, not really what I'd expect for a 1080p video feed.


This is what I mean with blocky


(cropped for privacy, that's what I see on the Nest's site or when I download the clip)


This is even when the camera is 2 meters from the WiFi router, and we have a 30/10 fibre connection.




Does anyone know if Nest has NZ "cloud" servers, or is our footage being sent to the US all the time?


I'm thinking probably no NZ server, as when I look at where the "live" video feed comes from... it's from LA


Thinking maybe it's due to a bad connection to there US cloud servers.




I talked to Nest support about it and they also concurred that our internet is great (though not sure if they just looked at my NZ speed test I sent them, or if they actually could run a speed test on the camera), either way after they done a bunch of tests she concluded that I had a faulty lens... I'm not too sure how a bad lens would affect video quality in this way, they offered a free replacement, not sure if it's worth the hassle.




I also bought it from US Amazon and they sent me the US plug one... so maybe the NZ Nest has a NZ server, does anyone here have a NZ Nest camera to confirm?

Create new topic
1974 posts

Uber Geek
+1 received by user: 317

Lifetime subscriber

  Reply # 1982830 25-Mar-2018 12:09
Send private message

I found the "medium" quality setting to be the best. My Nest camera would not produce fluid images on the high quality setting. I think image quality is to be expected.

543 posts

Ultimate Geek
+1 received by user: 18

  Reply # 1982870 25-Mar-2018 14:28
Send private message

Aah yeah, I did notice there were hiccups at times and low frame rates. Think I'll get a refund and try something else. As much as I'll miss the great app.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.