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675 posts

Ultimate Geek
+1 received by user: 184


Topic # 243686 25-Dec-2018 19:01
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Hi

 

My Black Friday Google home arrived just in time for Christmas but sadly I'm having trouble joining it to my home network.

 

I reset it and can connect to it via the google home app on my phone.

 

It goes through all the set-up steps and seems fine, including assign rooms and accepting error reports sending,
It gives me message that we at not in the US and wireless may not work.

 

I click through that and the next message is that setup is complete however the wi-fi cannot connect to the same network as the phone.

 

However I can see the Google Home is connected when looking at the router to the network and has been assigned an ip address.

 

The router is a Fritzbox 7490. it does not have a guest network enabled, and has UPnP enabled.
I have 2 chromecasts and 2 google minis connected to this network with no issues.

 

A one point it stated it could not connect using the devices (phones) password so I manually entered the wifi password.

 

No Joy.

 

Any suggestions?

 

Thanks


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675 posts

Ultimate Geek
+1 received by user: 184


  Reply # 2150586 25-Dec-2018 22:10
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In the interests of helping others more playing seems to have helped.

 

TLDR: Used a new access point (not Fritzbox) to connect to the Google Home.

 

I got the Google Home connecting via an old linksys E2000 running tomato.

 

That allowed me to play with the wifi settings a bit more.

 


It's I've narrowed it down to a couple of changes - I've allowed the WPA2 Personal security to choose between TPIK or AES
And I limited wireless it to 2.4GHz Wireless N.

 

Reading on-line I see someone claimed removing the slower b (and g?) connection options helped.

 

I also read that Google Home's don't like AES enterprise. I'm running CCMP on my Fritzboxes. Not sure what AES encryption the CCMP of the Fritzbox was running was doing but maybe the google home doesn't like that??

 

Anyway an couple of options for me to chase down now.
Just pleased it is going and is not a $120 paperweight :)


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