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Forums › Gadgets, robotics, home automation, electronics (including wearables) › Google assistant calling wrong person, how to fix?


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Ultimate Geek
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Topic # 247838 26-Feb-2019 09:40
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My wife and fathers partner have similar names and when I ask google assistant to call my wife by her name it always defaults to my dads partner,

Is there a way to retrain the system?

I have tried renaming my dads partner in my contacts app to something quite different but it still does it wrong.

Any help would be appreciated.

Failing this I'll call Google.




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xpd

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  Reply # 2187268 26-Feb-2019 09:54
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"now Calling Apple Support...."

 

Sorry, couldnt resist. :)

 

 

 

Try deleting the contact, then re-add under another name.

 

 

 

 




XPD / Gavin / DemiseNZ

 

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Ultimate Geek
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  Reply # 2187275 26-Feb-2019 09:56
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Tried that.




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  Reply # 2187285 26-Feb-2019 10:19
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There are two people in my contacts list with the same christian name.

 

 

 

If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"

 

 

 

Does yours not?





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  Reply # 2187322 26-Feb-2019 10:22
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Dial the number yourself, the old fashioned way?



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Ultimate Geek
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  Reply # 2187338 26-Feb-2019 10:40
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Geektastic:

There are two people in my contacts list with the same christian name.


 


If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"


 


Does yours not?



It did at one point.

Now it dosent.




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Ultimate Geek
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  Reply # 2187339 26-Feb-2019 10:41
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DarthKermit:

Dial the number yourself, the old fashioned way?



What's a dial?




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Ultimate Geek
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  Reply # 2187432 26-Feb-2019 11:41
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Ok I'm going to call Google.




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  Reply # 2187435 26-Feb-2019 11:44
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Have you tried deleting one contact entirely and then re-adding it?





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Master Geek
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  Reply # 2187436 26-Feb-2019 11:47
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Try deleting call history?:  https://forums.androidcentral.com/google-assistant/887716-google-assistant-using-wrong-number.html
 

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  Reply # 2187511 26-Feb-2019 13:03
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Say "Call My Wife".
Obviously Google needs to know which contact is your wife. I use this because my wife has a name that Google just can't seem to understand. Works (almost) faultlessly.

Edit: It even asks if I want the home phone or her mobile.




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

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  Reply # 2187666 26-Feb-2019 16:38
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Brings back memories of the ad with the mother in law wanting him to voice dial her while she was in the car and he's trying to mumble "old trout".

Mad Scientist
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  Reply # 2187721 26-Feb-2019 19:25
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change the name of one of them on your contact list




Swype on iOS is detrimental to accurate typing. Apologies in advance.

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  Reply # 2187723 26-Feb-2019 19:27
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sdavisnz: Ok I'm going to call Google.

 

 

 

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