Google assistant calling wrong person, how to fix?

Forums › Gadgets, robotics, home automation, electronics (including wearables) › Google assistant calling wrong person, how to fix?

sdavisnz

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#247838 26-Feb-2019 09:40

My wife and fathers partner have similar names and when I ask google assistant to call my wife by her name it always defaults to my dads partner,

Is there a way to retrain the system?

I have tried renaming my dads partner in my contacts app to something quite different but it still does it wrong.

Any help would be appreciated.

Failing this I'll call Google.

Voice gives context

xpd

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#2187268 26-Feb-2019 09:54

"now Calling Apple Support...."

Sorry, couldnt resist. :)

Try deleting the contact, then re-add under another name.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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sdavisnz

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#2187275 26-Feb-2019 09:56

Tried that.

Voice gives context

Geektastic

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#2187285 26-Feb-2019 10:19

There are two people in my contacts list with the same christian name.

If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"

Does yours not?

DarthKermit

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#2187322 26-Feb-2019 10:22

Dial the number yourself, the old fashioned way?

sdavisnz

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#2187338 26-Feb-2019 10:40

Geektastic:
There are two people in my contacts list with the same christian name.

If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"

Does yours not?

It did at one point.

Now it dosent.

Voice gives context

sdavisnz

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#2187339 26-Feb-2019 10:41

DarthKermit:
Dial the number yourself, the old fashioned way?

What's a dial?

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sdavisnz

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#2187432 26-Feb-2019 11:41

Ok I'm going to call Google.

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Geektastic

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#2187435 26-Feb-2019 11:44

Have you tried deleting one contact entirely and then re-adding it?

evnafets

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#2187436 26-Feb-2019 11:47

Try deleting call history?: https://forums.androidcentral.com/google-assistant/887716-google-assistant-using-wrong-number.html

Dingbatt

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#2187511 26-Feb-2019 13:03

Say "Call My Wife".
Obviously Google needs to know which contact is your wife. I use this because my wife has a name that Google just can't seem to understand. Works (almost) faultlessly.

Edit: It even asks if I want the home phone or her mobile.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996