Google assistant calling wrong person, how to fix?

Forums › Gadgets, robotics, home automation, electronics (including wearables) › Google assistant calling wrong person, how to fix?

sdavisnz

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#247838 26-Feb-2019 09:40

My wife and fathers partner have similar names and when I ask google assistant to call my wife by her name it always defaults to my dads partner,

Is there a way to retrain the system?

I have tried renaming my dads partner in my contacts app to something quite different but it still does it wrong.

Any help would be appreciated.

Failing this I'll call Google.

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xpd

Trash bandit
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#2187268 26-Feb-2019 09:54

"now Calling Apple Support...."

Sorry, couldnt resist. :)

Try deleting the contact, then re-add under another name.

Gavin / xpd / FastRaccoon

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sdavisnz

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#2187275 26-Feb-2019 09:56

Tried that.

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Geektastic

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#2187285 26-Feb-2019 10:19

There are two people in my contacts list with the same christian name.

If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"

Does yours not?

DarthKermit

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#2187322 26-Feb-2019 10:22

Dial the number yourself, the old fashioned way?

sdavisnz

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#2187338 26-Feb-2019 10:40

Geektastic:
There are two people in my contacts list with the same christian name.

If I say "Call Fred" then GA asks "Do you want to call Fred Bloggs or Fred Smith?"

Does yours not?

It did at one point.

Now it dosent.

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sdavisnz

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#2187339 26-Feb-2019 10:41

DarthKermit:
Dial the number yourself, the old fashioned way?

What's a dial?

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sdavisnz

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#2187432 26-Feb-2019 11:41

Ok I'm going to call Google.

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Geektastic

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#2187435 26-Feb-2019 11:44

Have you tried deleting one contact entirely and then re-adding it?

evnafets

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#2187436 26-Feb-2019 11:47

Try deleting call history?: https://forums.androidcentral.com/google-assistant/887716-google-assistant-using-wrong-number.html

Dingbatt

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#2187511 26-Feb-2019 13:03

Say "Call My Wife".
Obviously Google needs to know which contact is your wife. I use this because my wife has a name that Google just can't seem to understand. Works (almost) faultlessly.

Edit: It even asks if I want the home phone or her mobile.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996