I set up the printer onto the wifi network for wireless printing, all good. But it was only yesterday when I had to AirPrint from my iPad for the first time that I discovered that this particular model doesn’t support that feature.
Went back to Harvey Norman and spoke to the department manager.
Was basically fobbed off and they tried telling me that I should just use the epson app to print remotely instead. I explained that I tried using the app but found it terrible and didn’t meet my needs.
I also noticed that the shelf talkers described the majority of their printers in store as having the AirPrint feature. When I know for a fact only a limited number support this.
So obviously an error in the marketing materials created by Harvey Norman.
I feel like in this instance I could argue under GTA that the product doesn’t match the description given to me when I bought the product.
What is my recourse here?
Also would be reasonable to ask to swap to the AirPrint model and not have to pay the $80 difference in price?