Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3853 posts

Uber Geek

Trusted

#268179 3-Mar-2020 20:18
Send private message

My wife got some Galaxy Buds bundled with her Note 10 Plus. Purchased at Christmas time. 

 

A few days ago the right bud stopped working. It appears the battery is flat and won't charge, yet it also appears to drain the charging pod. I say that because yesterday while trouble shooting I fully charged the pod, yet today the pod battery is flat. Both ear buds were on the pod overnight.

 

I know the left bud is charged, because when you take out the right bud the charging LED turns green but when the right bud is placed into the pod the LED turns red.

 

I had a very fruitful online chat last night with Samsung who in recommended taking the buds back to where they were bought. We will do this in the next day or so.

 

My research on line indicates that a lot of people have experienced this same or very similar issue. I'm interested to know if anyone on here has had this issue and how the resolution process played out. Was it hard to convince the retailer of the issue, or is it a well known problem?





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


Create new topic
6344 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #2432160 3-Mar-2020 22:04
Send private message

Take them back. Doesn't sound like much convincing is required.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.