Aeotec Nano Dual Switch Problems

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Paul1977

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#272930 25-Jul-2020 15:35

It was getting crowded behind one of the lights switches, so I opted for an Aeotec Nano Dual Switch (instead of 2x nano dimmers) to control two lighting circuits that didn't require any dimming in order reduce the amount of equipment behind the switch.

It's wired to 2x standard 2-position switches, and I have set S1 and S2 on the Nano Dual Switch to "2-state switch". Controlling the lights from the physical switches works perfectly and instantly, but I'm having trouble getting them to work properly from Home Assistant.

Sometimes they work instantly from Home Assistant, but most of the time there is a noticeable delay (maybe 15 seconds) before they turn on or off. During that time the physical light does nothing, but Home Assistant shows the switch as turning on, then off, then on again - at which point the physical light finally turns on. When turning off it does the opposite (off, on, then off). The same thing is happening for both lighting circuits attached to the Nano Dual Switch.

I'm having trouble replicating the rare instances that it works instantly from Home Assistant to find a pattern.

I assume they're wired correctly. The were wired in by the electrician during fit-off, and as above are functioning 100% correctly when using the physical switches. There are a bunch of other lighting circuits on Nano Dimmers and they are all functioning perfectly from Home Assistant.

I'm having trouble replicating the rare instances that it works from Home Assistant instantly to find a pattern.

Does anyone have experience with the Nano Dual Switches that could offer any assistance?

Thanks

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geekiegeek

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#2528662 25-Jul-2020 16:06

Have you tried removing from Home Assistant, hardware reset the Nano and then repair with Home Assistant? That's probably the first thing I would do.

I don't personally use Home Assistant (I use Vera) but have found a reset of the Nano's has fixed strange behaviour.

Paul1977

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#2528742 25-Jul-2020 18:57

geekiegeek:

Have you tried removing from Home Assistant, hardware reset the Nano and then repair with Home Assistant? That's probably the first thing I would do.

I don't personally use Home Assistant (I use Vera) but have found a reset of the Nano's has fixed strange behaviour.

It's up inside the wall with a bunch of other gear so not very easy to access. I was hoping it was just a setting or something.

davidcole

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#2528798 25-Jul-2020 20:32

Unless you can sort out your routing it could just be the way it is.

I have some devices that take about 15 seconds as well. No matter of controller placement or anything else will get them to speed up. I’m going to slowly replace my Devices with shellys. Especially since I’ve tried putting some devices quite away from the control and can’t really get them to mesh.

I have 19 nodes, none are battery.

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Paul1977

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#2528804 25-Jul-2020 21:19

davidcole: Unless you can sort out your routing it could just be the way it is.

I have some devices that take about 15 seconds as well. No matter of controller placement or anything else will get them to speed up. I’m going to slowly replace my Devices with shellys. Especially since I’ve tried putting some devices quite away from the control and can’t really get them to mesh.

I have 19 nodes, none are battery.

That would suck if that’s the case. But it’s behind a switch plate with two Nano Dimmers that both work fine. And when I manually flick the switches Home Assistant registers the change of status as quickly as any of the other devices.

However, what your saying makes some sense. It’s like it’s failing on the first attempt, so waits and then tries again. That’s definitely a worthwhile line of investigation.

davidcole

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#2528808 25-Jul-2020 21:55

Paul1977:
davidcole: Unless you can sort out your routing it could just be the way it is.

I have some devices that take about 15 seconds as well. No matter of controller placement or anything else will get them to speed up. I’m going to slowly replace my Devices with shellys. Especially since I’ve tried putting some devices quite away from the control and can’t really get them to mesh.

I have 19 nodes, none are battery.

That would suck if that’s the case. But it’s behind a switch plate with two Nano Dimmers that both work fine. And when I manually flick the switches Home Assistant registers the change of status as quickly as any of the other devices.

However, what your saying makes some sense. It’s like it’s failing on the first attempt, so waits and then tries again. That’s definitely a worthwhile line of investigation.

ive had a play with the si labs pc controller. I does allow fir testing the network to see if you can get the time down.

also the zwave software may have an impact. I use openHAB which have very good zwave support. But I know it would bd a pain to move.

on the dinners in the same bid that are fine, rf can be a right pain. I ha e one hide less than 1m from the controller. It inisists on routing through another.....and yet I have another one, one story up from the controller and through 3 walls on an angle, that will not route through other devices that are closer.

Breendan

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#2529760 27-Jul-2020 18:41

I have had similar problems with my Aeotec Dual Nano's and HA. What works best for me is changing the notification type to associated devices.

Try setting "Parameter 80" to "2" (Send Basic CC report) in each Aeotec device.

I still occasionally get the light state toggle in HA but the light turns on/off instantly and corrects its self in HA after 2-3 seconds.

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Paul1977

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#2529763 27-Jul-2020 18:53

Breendan:
I have had similar problems with my Aeotec Dual Nano's and HA. What works best for me is changing the notification type to associated devices.

Try setting "Parameter 80" to "2" (Send Basic CC report) in each Aeotec device.

I still occasionally get the light state toggle in HA but the light turns on/off instantly and corrects its self in HA after 2-3 seconds.

I discovered that yesterday. Yep, the status toggles back and forward but, as you say, the turn on/off instantly. Thanks.

mabnz

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#2577007 1-Oct-2020 09:14

This will be due to queues in the Zwave controller. I'd recommend looking at the controller to understand why it's got so many events queued that it takes 15 seconds to activate a single device (or look at zwave routing as others have said).