Arrowhead AAP EliteControl App

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SS789

9 posts

Wannabe Geek
+1 received by user: 2

#273232 11-Aug-2020 16:48

Hi,

I have had an Arrowhead alarm installed at my house last weekend with an IP Module. I would like to know if the App can be installed on multiple devices (all iPhone) to monitor one location?

I currently have app installed and configured on my iPhone and when I try to add this on another family member's iPhone, I get an error: 'Failed to create new user. Please check your entered information and try again later.'

If anyone is able to help with this.

Thanks

compound

89 posts

Master Geek
+1 received by user: 43

#2538859 11-Aug-2020 20:58

I have 2 alarms monitored on my phone though the app with another phone also monitoring both alarms. Never had any problems setting it up. Maybe email the guys at AAP? They are pretty good.

SS789

9 posts

Wannabe Geek
+1 received by user: 2

#2538965 11-Aug-2020 22:36

Thanks. I actually did email them as well but waiting to hear back. Because of your reply I decided to play around a bit with the alarm and turns out each person that wants to be setup with the app has to be setup as another user on the alarm system. Problem solved.

Thanks again for your response.