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Forums › Gadgets, robotics, home automation, electronics (including wearables) › Home Assistant location issue
peejayw

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#310662 10-Nov-2023 13:15
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I am using my Galaxy phone to track my location in HA but my location is not updating. It still shows the phone as Home but I am currently away and have been for a number of hours.
The phone shows my correct location on Maps.
Is there a setting in HA to allow location access?
I am using Nabu Casa to connect.
Thanks.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

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hairy1
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  #3158014 10-Nov-2023 13:23
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On the phone take a look at HA app -> settings -> companion app -> manage sensors




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peejayw

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  #3158017 10-Nov-2023 13:32
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Under Settings I don't see anything about Companion App.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

hairy1
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  #3158025 10-Nov-2023 13:35
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Are you using the native HA app on the phone? This all needed to be done on the phone




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peejayw

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  #3158026 10-Nov-2023 13:37
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Yes app on phone. I am away from home.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

huckster
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  #3158038 10-Nov-2023 14:10
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Check the Apps permissions in the phone's settings and make sure it has location allowed and make sure "remove permissions if app is unused" is not.

 

Check location is on.

bigreddog
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  #3158042 10-Nov-2023 14:14
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What does your phone screen look like when you click Settings in Home Assistant then?




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peejayw

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  #3158044 10-Nov-2023 14:20
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https://cdn.geekzone.co.nz/imagessubs/1c90a6ae517147810430751589b8197a.jpg




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

peejayw

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  #3158048 10-Nov-2023 14:24
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https://cdn.geekzone.co.nz/imagessubs/1c90a6ae517147810430751589b8197a.jpg




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

bigreddog
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  #3158051 10-Nov-2023 14:29
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What version are you running? (click the about at the bottom)




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peejayw

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  #3158053 10-Nov-2023 14:31
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It's 2023.10.2




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

huckster
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  #3158054 10-Nov-2023 14:34
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FWIW I'm 2023.10.5.

 
 
 
 

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bigreddog
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  #3158062 10-Nov-2023 14:44
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🤷‍♂️ OK - just check your user, click on people.  Firstly make sure you have selected your device to track location for your user:

 

 

 

Then as Huckster said - check your phone settings




Tauranga
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peejayw

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  #3158066 10-Nov-2023 14:55
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Ok, will check. On my way back now.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

peejayw

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  #3158086 10-Nov-2023 16:02
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I uninstalled and reinstalled the app and then had the companion app settings. All working now, thanks to everyone for their help.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

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