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JemS

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#315164 18-Jun-2024 16:02
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My grandmother's alexa announced this morning at 1.15am, [Person's Name] phones are not working. We're able to take all messages.
It is an alexa echo pop.
Is it possible that it has been hacked?

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Lias
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  #3250495 18-Jun-2024 16:28
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Does your grandmother's Amazon account have a strong, unique password that's not reused anywhere else? 

 

If yes.. the answer is unlikely.. if no.. the answer is their Amazon account has probably been hacked.





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freitasm
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  #3250554 18-Jun-2024 19:32
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Or perhaps a friend with Alexa as well used the Drop In feature to leave a message?

Have your grandmother authorised a friend to use Drop In by any chance?




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JemS

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  #3250562 18-Jun-2024 20:13
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No I don't think so as I am the only one with access to her account. I also checked the activity, but there were no entries corresponding to the event.



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  #3250622 18-Jun-2024 20:44
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Is "persons name" hers or someone else? Possibly she was talking in her sleep and Alexa answered?

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  #3250623 18-Jun-2024 20:48
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Or watching a TV program?

I had to change my Echo devices from Alexa to Computer because the main character in My Life is Murder is named Alexa. We were binge watching it, and it was getting out of control.




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JemS

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  #3250624 18-Jun-2024 20:50
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clinty: Is "persons name" hers or someone else? Possibly she was talking in her sleep and Alexa answered?

Clint

Persons name was hers.

JemS

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  #3250627 18-Jun-2024 20:55
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freitasm: Or watching a TV program?

I had to change my Echo devices from Alexa to Computer because the main character in My Life is Murder is named Alexa. We were binge watching it, and it was getting out of control.

She doesn't watch TV, but she does live in a rest home so it could have been the room next door. Although at 1.15am I doubt it.

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