Home Assistant and OPOWER Integration (Mercury NZ)

Forums › Gadgets, robotics, home automation, electronics (including wearables) › Home Assistant and OPOWER Integration (Mercury NZ)

CB_24

366 posts

Ultimate Geek

#319506 1-May-2025 11:55

Anyone using the OPOWER integration with Home Assistant.

Recently added the integration, put in your account details which it found successfully.

Added in the Power and Gas details as described in the integration notes, it mentions it can take a few hours before data comes in, its now been about 4-5 days and still nothing.

Anything I am missing?

muppet

2568 posts

Uber Geek

Trusted

#3369536 1-May-2025 13:26

Yea I had the same experience so I ditched it.

boosacnoodle

963 posts

Ultimate Geek

#3369548 1-May-2025 14:34

Have you reported an issue on GitHub?

Fuzzerbear

6 posts

Wannabe Geek

#3385861 21-Jun-2025 12:50

Added the Mercury NZ (OPOWER) intergration today (Sat 21 June) and it worked within 3 mins. Had to provide Mercury NZ user (and password) then asked to confirm account reference - and voila.

It does however quote the cost in US$ (and not NZ$) which I think is just a formatting issue.

DJ NAV

98 posts

Master Geek

ID Verified

#3396039 21-Jul-2025 22:42

great that you managed to get this working, is it still working for you ?

I've recently had a smart meter installed and my mercury app now shows data usage (2days old), but can't seam to show any data with the OPower Integration.

fe31nz

1230 posts

Uber Geek

#3396047 21-Jul-2025 23:28

I had it working for a while, but when I saw your post I checked it and it had stopped working after 9th July. I have not checked the logs yet to see if there is any reason.

taneb1

516 posts

Ultimate Geek

ID Verified

Trusted

Mercury

#3396187 22-Jul-2025 15:01

Hi team,

We've recently transitioned from using Opower to an in-house solution which allows us to deliver customers a more personalized and tailored experience via our App and Website.

As an unintended consequence, this change means that electricity usage data can no longer be imported into Home Assistant using the Opower integration.

We apologize for any inconvenience this may cause.

Any comments made are my personal views and does not represent those of my employer

richms

28175 posts

Uber Geek

Trusted

Lifetime subscriber

#3396639 23-Jul-2025 19:54

Is that why you now cant be bothered to email me my usage information either? Between that and gmail not getting the due date from the emails is making me really consider changing providers again.

Richard rich.ms

GoodSync

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

MaxineN

Max
1772 posts

Uber Geek

ID Verified

Trusted

Subscriber

#3396667 23-Jul-2025 21:13

Will agree with Rich's post (albeit nicer, Tane likely wasn't the one that made the decision).

The emails were nice.

The HA integration was also very nice and let me statistically plot without much effort.

I would love to see the in house solution come with some HA integration in the future.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Fuzzerbear

6 posts

Wannabe Geek

#3396712 24-Jul-2025 08:00

The Mercury NZ (OPOWER) Integration has become a problem -

(1) it does not update, (content / data becomes stale)

(2) stops working (breaks) from time to time (need to restart HA to get it to function again)

(3) need to re-authenticate from time to time.

It's not adding any value to my HA so I'm probably going to uninstall it.

timbosan

2159 posts

Uber Geek

#3396742 24-Jul-2025 09:35

taneb1:

Hi team,

We've recently transitioned from using Opower to an in-house solution which allows us to deliver customers a more personalized and tailored experience via our App and Website.

As an unintended consequence, this change means that electricity usage data can no longer be imported into Home Assistant using the Opower integration.

We apologize for any inconvenience this may cause.

Not trying to be a dick here, but I don't see how pushing people to fewer and more restriction options delivers on "deliver customers a more personalized and tailored experience". I know you are just the messenger, but it's disappointing when any company starts something that is focused on being open, then just cuts it.

I am also a Mercury customer.

johno1234

2805 posts

Uber Geek

#3396753 24-Jul-2025 10:06

What does OPOWER offer in the way of live data? Looking at my Mercury dashboard the most recent usage data is Tuesday - two days ago.