AppleTV 4K TVOS 26

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MikeB4

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#323562 15-Dec-2025 17:21

This follows on from my issues with iOS26.2. I upgraded our Apple TV 4K box to TVOS 26.2. Since the upgrade it freezes constantly when a command is pressed on the remote be it the hardware remote or the iPhone remote. The sound through the Sonos system is very muted. None of these were an issue before the upgrade. I have power cycled the box with no success. I will try a reset but that will only reinstall 26.2. Damn the latest Apple updates are terrible. I am tempted to ditch all my Apple products.

Thankfully I was able to reconnect the Google TV streamer and it is working normally.

Here is a crazy notion, lets give peace a chance.

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#3444299 15-Dec-2025 17:30

No issues with tvOS 26.2 for me. Perhaps do a restore to reinstall tVOS from scratch?

boosacnoodle

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#3444318 15-Dec-2025 19:11

I also experience the freezing intermittently. It’s extremely frustrating.

Handle9

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#3444319 15-Dec-2025 19:20

All three of my Apple TV 4ks are fine (1st gen, 2nd gen and 3rd gen). YMMV obviously.

RunningMan

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#3444320 15-Dec-2025 19:21

Are you both definitely seeing the actual device freezing, or is it the AppleTV (streaming service) issue from over here https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=322916

i.e. is it watching AppleTV (the streaming service) or using other apps too (say TVNZ).

MikeB4

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#3444322 15-Dec-2025 19:45

TV services are a bit out of my fields of expertise. I will try Apple TV on the Google Streamer, TV and iMac. Before update the AppleTV box was working ok.

Here is a crazy notion, lets give peace a chance.

RunningMan

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#3444326 15-Dec-2025 20:01

TV services is just which app(s) you are using.

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MikeB4

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#3444329 15-Dec-2025 20:36

The freezes I get are UI navigation when trying to select an App, trying to select UI elements and inside Apps such as Prime, Disney and TVNZ+.

Here is a crazy notion, lets give peace a chance.

RunningMan

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#3444330 15-Dec-2025 20:45

Tried rebooting the remote? https://support.apple.com/en-nz/102569

Had an issue once with an ATV going crazy and not responding properly - was the remote sending it garbage.

MikeB4

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#3444331 15-Dec-2025 20:53

I shall try that. I currently have the remote charging to ensure that it’s fully charged.

Here is a crazy notion, lets give peace a chance.

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#3444445 16-Dec-2025 07:13

We have been having some minor issues with the remote (needed to be reset) and ARC (finding and losing homepods for audio) which weren’t an issue prior to tvos26.

Jon

MikeB4

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#3444560 16-Dec-2025 13:56

I have tried all the suggestions and sadly no success. Maybe hardware issue that has manifested from the update stress? maybe just an example of the Apple updates SNAFU

Here is a crazy notion, lets give peace a chance.

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Paul1977

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#3444596 16-Dec-2025 15:55

I haven't had any freezing, but ever since going to TVOS 26 a long press on my universal remote behaves the same as a short press. Very frustrating when there are several actions that require a long press, I now need to use the Apple TV remote to do it.

johno1234

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#3444600 16-Dec-2025 16:18

Not had any issues with 26 on my ATV. I think my remote has developed a fault though. When traversing right with the right arrow press it almost always skips 2 spots instead of one. Resetting the remote doesn't resolve this.

Senecio

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#3444697 16-Dec-2025 19:19

We've had some issues where the box doesn't seem to respond to the remote for a few seconds then all of a suddne goes haywire while it catches up with all of the instructions it has received. Maybe that's just my impatience?

fe31nz

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#3444766 16-Dec-2025 23:27

Senecio:

We've had some issues where the box doesn't seem to respond to the remote for a few seconds then all of a suddne goes haywire while it catches up with all of the instructions it has received. Maybe that's just my impatience?

That is typical behaviour for crappy software that has run out of RAM and does a garbage collection before it can process the next command. Better software avoids doing big garbage collections taking quite a few seconds by using better RAM allocation strategies and doing background garbage collection.

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